Conversion Analyst

6 hours ago

Hyderabad India ValueMomentum Full time

Job Description Role: Conversion Analyst The Conversion Analyst will support customer onboarding activities by configuring communication solutions (DP1, IBS Merge). This role involves data/document mapping, configuration setup and quality checks to ensure accurate and timely delivery. Key Responsibilities: - Configuration & Onboarding: - Configure DP1 and IBS Merge solutions as per onboarding requirements - Perform configuration and onboarding setup activities - Maintain version control and track configuration changes - Coordination & Reporting: - Coordinate with internal BA, QA, Ops, and PM teams - Monitor onboarding progress and update internal trackers - Support process improvements and reusable asset creation Required Skills: - Experience in BFSI/KPO/BPO back-office operations - Good communication and comprehension skills - Strong analytical ability and attention to detail - Proficiency in Excel and handling structured data - Ability to learn and work with enterprise tools/platforms - Documentation and process adherence skills

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