Senior Associate

Job Description

Job Description:

We are looking for a driven and dynamic Inside Sales Specialist to join our Cross-Border Logistics team. The ideal candidate will be responsible for identifying and engaging potential customers, promoting our international courier solutions, and closing new business opportunities. This role involves a mix of lead generation, prospecting, and managing inbound inquiries, with a strong focus on delivering international shipping solutions to businesses.

Key Responsibilities:

- Proactively scout and identify potential clients through outbound calls, emails, and research.
- Respond to inbound leads and understand customer shipping needs and requirements.
- Promote and sell international courier and cross-border logistics services to SMEs and corporates.
- Achieve monthly and quarterly sales targets in terms of volume and revenue.
- Conduct product presentations, online demos, and webinars for prospective clients.
- Build and maintain a healthy sales pipeline and regularly update CRM systems.
- Develop a deep understanding of the international logistics market and customer pain points.
- Collaborate with internal operations, support, and training teams to ensure smooth client onboarding and issue resolution.
- Maintain strong relationships with prospects and existing clients to maximize retention and upselling opportunities.

Requirements:

- Minimum 2 years of experience in Inside Sales or Business Development, preferably in logistics or international courier services.
- Proven track record in cold calling, lead generation, and closing deals over the phone or video calls.
- Strong communication and interpersonal skills with a customer-first approach.
- Ability to research and identify key stakeholders in target companies.
- Comfortable working with productivity tools and conducting web-based presentations.
- Self-motivated with strong organizational skills and ability to manage time effectively.

Nice to Have:

- Bachelor's degree in Business Management or a related field.
- Experience using CRM tools such as Salesforce or similar platforms.
- Understanding of global shipping, express courier solutions, and cross-border trade dynamics.