Network Engineer

2 days ago

Yelahanka, India DXC Technology Full time

Primary Skill: Meraki Wireless Experience Range: 5-10 yrs Location: All DXC locations (Delhi NCR, Bangalore, Hyderabad, Mumbai, Pune, Chennai) Required Skills and Experience - Experience in Datacenter LAN Management - Candidate should have a deep understanding of Cisco Meraki and its protocols. - Minimum of 4-6 years’ experience in L2 network Support. Proven ability in learning and upgrading new technologies/technical skills. - Must be able to demonstrate excellent troubleshooting and problem-solving skills. Good communication skills - Good understanding (of L2/L3 Level) of Switching & routing protocols, and products like: HP/Nexus Switches, DWDM and IPAM. - Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. - Analyze/solve layer 1/2/3 problems - Perform troubleshooting techniques to analyze/solve problems - Perform fundamental network troubleshooting techniques required to analyze and solve Layer 1, Layer 2, and Layer 3 problems within large geographically dispersed networks. - Analyze/solve protocol routing problems - Use advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed. - Resolve basic application problems - Use troubleshooting techniques that are useful in resolving application problems as needed. - ITIL V3 Foundation Certification is desired Responsible for handling Incident Management - Ensure resolution of most of the incidents and service requests - Ensure resolution or recovery of service ASAP after implementation of solution / workaround for cases. - Provide inputs to Deep Technical support team for problem management and resolution of major or elevated incidents - Provide required updates to stakeholders involved in case of critical incidents like outages. - 24/7 operational environment - Prepare Incident reports for all the business-critical incidents and unscheduled server downtime.

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