ENVIRONMENT SUPPORT EXPERT

Job Description Who We Are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About This Role We are seeking an experienced Environment Support Expert to join our Application Support function within the BQA&T, DE-TEMS department at our EON, Pune location. The individual will be responsible for managing database-related issues and providing comprehensive application support, ensuring system reliability and performance across various platforms. What You'll Do - Perform regular database monitoring and health checks - Manage tablespace and maintain database integrity - Execute SQL scripts and validate database objects - Monitor server filesystem and disk usage - Manage Oracle Advanced Queuing (AQ) listeners for reliable message processing - Oversee materialised views and troubleshoot database links - Schedule and troubleshoot jobs - Control user privileges and access - Apply knowledge of RPG (desirable) - Collaborate with stakeholders to resolve reported issues - Apply understanding of ITIL framework and defect management tools such as JIRA or BMC Remedy - Demonstrate awareness of cloud architecture in support activities Who You Are - Proficient in Oracle Database Administration and SQL - Familiar with telecom domain applications (preferred) - Knowledge of RPG programming (desirable) - Experienced in application support and database troubleshooting - Comfortable working in a collaborative, multi-stakeholder environment - Aware of ITIL processes and ticketing tools Not a perfect fit Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's In It For You - Opportunity to work in a global telecom environment - Exposure to advanced database technologies and cloud architecture - Collaborative culture with cross-functional teams - Continuous learning and development through real-time problem-solving What Skills You Will Learn - Advanced Oracle DBA practices and SQL scripting - Application support in telecom domain - ITIL-based incident and defect management - Cloud architecture fundamentals - Stakeholder coordination and issue resolution VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media and #StayConnected - LinkedIn - Facebook - Instagram - Chat with our employees