System Development Engineer, REALM EPIC

Job Description

DESCRIPTION

The REALM EPIC Team in Hyderabad is looking for a System Development Engineer to join a team that integrates and manages innovative solutions that lead to improvements in Amazon Transportation. Amazon transportation and Deliver Experience encompasses all of the operations that deliver worldwide shipments to and from our fulfillment centers and third party locations.

This team provides on-call support on a rotation basis schedule among the team members. Your solutions will impact our customers directly This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.

Your problem solving skills and solutions will benefit customers directly, ensuring Amazon able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.

This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. Your ability to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done would have direct impact on Amazon LastMile Delivery related services efficiency.

Key job responsibilities
The application of system engineering and development practices to ensure your automation is both reliable and correct.
Your technical knowledge includes Linux systems and
networking.
You should be able to triage situations quickly and work well with other engineers

BASIC QUALIFICATIONS

- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Systems Engineering/SRE experience in a large, distributed environment focusing on automation
- Understanding of the UNIX/Linux operating systems
- Working knowledge of TCP/IP and related networking infrastructure
- A high degree of organization and be very detail-oriented . verbal, and written communication skills

PREFERRED QUALIFICATIONS

- Experience with CI/CD pipelines build processes
- A Bachelor's degree in Computer, Engineering or a related technical field .
- Experience with DevOps tools, processes, and culture
- Troubleshooting skills and a proven documentation methodology
- Experience troubleshooting, configuring and patching the Linux kernel
- Fundamental Computer Science knowledge, including experience in applying common algorithms, data structures and design patterns
- Experience with diagnosing and troubleshooting server hardware issues . Experience building REST-ful services using Python (Flask), Ruby (Rails)
- Experience in production monitoring and metrics reporting
- Analytical and problem-solving skills
- Ability to work well with people and be both highly motivated and motivating

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