Coordinator - Knowledge Training and Communication
2 weeks ago
Coordinator, Compliance Knowledge, Training & Communications will provide supportwith the development and coordination of Legal, Ethics, and Compliance knowledgemanagement, training and communications. The Training and Communications Coordinator is alegal department position which will report directly to the Global Director, Legal Operations, with adotted reporting line to the Deputy Chief Ethics and Compliance Officer.
RESPONSIBILITIES
Training WSP Employees
Create and maintain the catalog of legal, privacy, ethics, and regulatory compliance onboardingtraining materials for WSP employees, including reviewing existing materials.
Coordinate the launch of new or updated legal, privacy, ethics, and regulatory compliancetraining courses or curricula with global and regional HR, Communications, Ethics and Legaldepartments, including online courses launched on Oracle or on regional Learning Managementteams (LMS teams).
Coordinate the annual development of Code of Conduct refresher training and coordinate thecontent development and finalization of all modules, including but not limited to the legal,privacy, ethics, and compliance functions.
Training Legal, Ethics, Compliance Employees
Support creating framework for a legal function training academy for onboarding and regular training oflegal team members across the organization.
Create and maintain a global database of legal, privacy, ethics, and compliance trainingavailable for the employees in those functions.
Develop new training academy and related ancillary training materials, as required.
Support the legal, privacy, ethics and compliance functions with training completion ratereporting and metrics for both training academy courses as well as company-required coursesassigned to employees in these functions.
Support and manage the internal CLE/CPE/CEU program including the development of anannual program for internal presentations on a monthly basis and the maintenance of a calendarproviding information on available, online and in person learning opportunities to maintain theirannual professional obligation to continued learning for legal, ethics, privacy and other similarprofessions.
Communication
Partner with the communications team to develop annual communications plans, particularly forethics, compliance, and privacy functions.
Work closely with global and regional communication teams to create communications, reviewcommunication, and raise awareness on relevant topics.
Produce documents for communication (presentations, newsletter articles, intranet articles,etc.).
Create practical tools and toolkits (flow charts, manager toolkits, etc.) for distribution to middlemanagement relating to relevant topics in legal, privacy, ethics and compliance.
Support the implementation of communication plan activities.
Improve the layout of training, communications, toolkits, and other documents through thedevelopment of templates or consistent program branding (PDF, PowerPoint, Word).
Coordinate translations and proofreading in any other languages required, including throughuse of both translation technology and professional translation services, as appropriate.
QUALIFICATIONS
Exceptional skills in oral and written communication
Exceptional knowledge of the Microsoft Office Suite (PowerPoint, Word, Excel);
Experience with Microsoft collaboration tools (SharePoint, Teams, Forms) is an asset;
Experience in a similar position is an asset;
Experience with online training authoring software (such as Articulate 360) is an asset;
Experience launching online training as a System Administrator (such as with Oracle Learning)is an asset;
Experience using artificial intelligence tools to create or translate content is an asset;
Experience designing intranet pages (such as with SharePoint or Canopy) is an asset;
Relevant Diploma (such as Communications, Arts or Business Administration);
Technical aptitude to learn new applications, as necessary;
Discretion and professionalism.
LINGUISTIC REQUIREMENTS
Fluent English
Knowledge of additional language(s) an asset (such as French or Spanish)
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