Lead Consultant, SFDC Developer-Sales Cloud, Service Cloud

Job Description

Ready to build the future with AI
At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Lead Consultant, SFDC Developer-Sales Cloud, Service Cloud

A Salesforce Developer is responsible for designing, developing, and implementing customized solutions within the Salesforce platform. Their role typically includes:

Responsibilities:
. Lead analysis, design, development, unit test and deployment on Salesforce platform as part of Agile cadence
. Build custom solutions on the platform using LWC, Aura, Apex, Visualforce
. Implement standard Salesforce functionality including sharing rules, roles, profiles, etc. and use standard features including Workflow, Process builder, and flows to create solutions.
. Execute integration testing with Apex test classes and maintain maximum code coverage.
. Developing trigger, batch class, and scheduled job by maintaining best coding standards
. Write Apex using industry standard best practices and design patterns.
. Maintain expert level knowledge of Salesforce system architecture and development best practices to scale implementations.
. Develop complex integrations between Salesforce and other systems, either through custom API or middleware tools.
. Work on production incident debugging, analysis, bug fixes, service requests, data loads, minor/major enhancements.
. Provide business support for critical issues and mentor operations team members.

Qualifications we seek in you
Minimum qualifications / Skills

. BS/MS degree in Computer Science or related technical field involving coding or equivalent work/technical experience.
. Experience working on development of Experience cloud, Sales cloud and Service Cloud instances for large enterprise & multiple geography.
. Salesforce Platform Developer I & II Certification.
. Using declarative (Process builder, Flow and Workflow) versus programmatic methods and extending the Lightning Platform using Apex and Lightning web components. Experience using Apex Data loade

Preferred qualifications / Skills

. Demonstrable experience designing, and personally building, Lightning pages for enhanced end user experiences.
. Experience with Salesforce sites and Communities
. Experience integrating Salesforce with external systems (REST & SOAP API, JSON & XML, etc.)
. Knowledge of Salesforce platform best practices, coding, design guidelines and governor limits
. Excellent communication, documentation, and organizational skills and the ability to relentlessly prioritize.
. Passion for a fast-paced, high growth environment
. Good to have experience in Conga: Conga composer for dynamic document generation, Contract life cycle, Contract approval, Electronic Signature by conga sign

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let&rsquos build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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