Test Lead Crm Pratima

4 days ago

Bengaluru, Karnataka, India TalentOla Full time

Job Title Test Lead Sales - CRM Platform - Microsoft D365 Location Bangalore Employment Type Full-Time Experience Level 7 years in QA UAT with 1 years in Sales - CRM and - Sales platform testing Job Summary We are seeking a Test Lead to lead the User Acceptance Testing efforts for our Sales - CRM Platform - Microsoft D365 and - Sales systems This role ensures that the platform meets business requirements and delivers a seamless experience for Sales - CRM teams and end-users The ideal candidate will collaborate with business analysts developers QA teams and stakeholders to validate end-to-end functionality before production release Key Responsibilities UAT Strategy Planning Define UAT scope objectives and success criteria aligned with Sales - CRM workflows Develop UAT test plans schedules and resource allocation Coordinate with business stakeholders to align testing goals with Sales - CRM operations Test Case Management Oversee creation and execution of test cases based on business requirements Ensure coverage of critical Sales - CRM processes e g lead management opportunity tracking quote generation - Sales CRM integrations Team Leadership Lead and mentor UAT testers and business users Coordinate cross-functional testing efforts and manage dependencies Defect Management Track analyze and escalate defects Collaborate with development and QA teams for resolution Environment Data Setup Ensure UAT environment mirrors production Manage test data preparation and validation Compliance Documentation Ensure adherence to regulatory standards e g GDPR SOX Maintain documentation of test results issues and resolutions Required Skills Qualifications Bachelor s or Master s degree in Computer Science Engineering or related field Strong understanding of Sales - CRM Platform - Microsoft D365s e g Sales - CRMforce - Sales Experience with JIRA Confluence TestRail or similar tools Working experience on - Sales setup configuration and validation Familiarity with Agile Scrum methodologies API Integration testing Excellent analytical problem-solving and communication skills ISTQB PMP or similar certifications preferred Preferred Experience 1 years in UAT Test Management roles Experience in testing CRM workflows and third-party integrations and API Exposure to mobile and web-based Sales - CRM tools Knowledge of automation tools and framewor

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