Senior Operations Manager

3 weeks ago


Mumbai, Maharashtra, India Bank of America Full time

About Us At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world Were devoted to being a diverse and inclusive workplace for everyone We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical emotional and financial well-being Bank of America believes both in the importance of working together and offering flexibility to our employees We use a multi-faceted approach for flexibility depending on the various roles in our organization Working at Bank of America will give you a great career with opportunities to learn grow and make an impact along with the power to make a difference Join us Global Business Services Global Business Services GBS delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed globally integrated delivery model and globally resilient operations Global Business Services is recognized for flawless execution sound risk management operational resiliency operational excellence and innovation In India we are present in five locations and operate as BA Continuum India Private Limited BACI a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services Process Overview Global Markets Business Finance Control BF C is a division of Global Banking Markets GBAM Finance responsible for the production and independent validation of Global Markets profit and loss and balance sheet In this regard BF C will ensure inter alia that accounting policies are correctly and consistently applied and that trading portfolios are appropriately valued The team prepares and reports P L and balance sheet to the business and ensures the accuracy and integrity of the general ledger We are responsible for daily service delivery and ensuring effective controls transparent management information and becoming a center of excellence delivering process simplification and efficiencies We work closely with front office middle office traders and valuation control teams to drive the control agenda across the business We are looking to recruit an individual with extensive experience of leading high performing teams that deliver financial control and financial reporting capabilities in Fixed Income with a focus on Global Rates business The position will have regular interaction with a broad range of senior stakeholders including GBS leadership in India and GBAM Finance leadership in global locations and will be expected to leverage her his extensive knowledge of processes and best practices within Finance operations risk management and talent management to ensure that the GBS team operates effectively as a key strategic component of the global GBAM Finance organization The individual will work in the P L and Balance Sheet control area covering Fixed Income trading desks The candidate will work closely with P L controllers performing P L production P L commentaries and Balance Sheet controls The candidate is expected to provide a high standard of analysis and explanation around any issues faced and work with FO Tech GVG to resolve the same The candidate will therefore have considerable interaction with the respective Front Office Middle Office and Finance and Trade Capture teams so good communication and time management skills are an essential requirement for this job The Primary products covered will include All Rates Linear and Non-Linear Product across Fixed Income FX Credit and Equities Outstanding financial control expertise in FICC products familiarity with global markets businesses and first-class leadership skills are prerequisites Responsibilities Supervise Production and Reporting of daily P L to Front Office Senior Management Supervise Reconciliation of actual P L with trader estimates and review flash actual variance analysis Work closely with the trading desks on position P L or other issues on an ad-hoc basis Review Front-to-Back analysis reconciliations of front office P L and Balance Sheet to firm sub-ledgers Assist with execution of month-end controls ensuring management vs financial P L variances are within thresholds Analyze traders risk positions and understand and apply the Greeks Delta Vega Gamma vs daily market moves Control books cost center and Business Units for line of business Liaise with various business partners such as Technology Market Risk Credit Risk Operations and Finance to resolve issues queries Develop standardize continuous improvement of existing processes workflow Monitor Testing UAT for existing or new systems Remediation of issues in an autonomous yet timely manner considering the principles of control and the need to mitigate operational risk Optimize Operational Excellence act as innovator and change catalyst to drive process redesign and realize efficiency across the platform Partner with GBAM Finance LOB executives to evaluate current process design identify opportunities for efficiency and drive adoption of agreed changes Manage team projects direct group effort and day-to-day team activities Manage and drive risk disciplines and internal controls to deliver the best outcomes for our clients and shareholders Be pro-active and engage control partners technology to identify and mitigate operational risks Requirements Education Qualified Chartered Accountant CPA CFA MBA from Tier I II institute with relevant experience in Valuation Control or Product Control or Global Markets environment and organization of similar scale with US GAAP IFRS IAS reporting framework with an interest and aptitude for derivative products Certifications If Any CFA FRM certified candidates would be preferred Experience Range 12 to 16 years with at least 8 years experience in Global Markets Valuation Control and or Product Control roleFoundational skills 12 years of Banking and Financial Services experience and held a finance leadership position in an international environment with extensive knowledge of working in a Global Markets environment Should have good understanding of financial markets Derivatives structured notes-their hedging funding credit risk etc The individual should have a proven track record of working and experience of managing teams of 10 individuals having a pedigree of tier 1 tier 2 institutions and possess a comprehensive expertise in strategic planning for flawless delivery Strong people management skills including the ability to resolve people issues and motivate the team to deliver Line experience coupled with a demonstrated ability to lead technology-based change Proven experience of providing thought leadership to overcome challenges and lead without direct authority excellent skills with an ability to manage the group of fast paced team supporting multiple business verticals Strong verbal and written communication skills and the personal ability to collaborate operate and communicate effectively with a culturally diverse group of peers and colleagues Has the gravity to interact at all levels of management to support resolution of complex business issues Demonstrated ability to work in a globally matrixes and significantly multi-geography multi-cultural offshore service delivery environment A convincing executive presence which conveys composure and confidence in all situations the credibility and stature to carry stakeholders through influence rather than via the hierarchy Individual should have the resilience to handle internal pressures and conflicts in dealing with multiple stakeholders Desired skills Alteryx Python Tableau knowledge would be an added advantage Must be proactive and be a highly-motivated self-starter Effective communication skills with English proficiency Demonstrated ability to work in a high pressure environment Takes initiative and challenges existing processes and procedures in a proactive manner Strong team player Ability to analyze issues independently and derive solutions Analytical skills Inherent sense of principles of control through experience and sound judgment Reliability Work Timings 12 30 PM IST to 9 30 PM ISTJob Location Mumbai Gurugram


  • Senior Manager

    2 days ago


    Mumbai, Maharashtra, India Brookdale Senior Living Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DepartmentRevenue | RevenueJob posted onSep 02, 2025Employee TypePermanentExperience range (Years)5 years - 7 yearsFunctional AreaMaster Team NameSr. Manager – Revenue (Business Strategy & Growth)Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments...


  • Mumbai, Maharashtra, India Ares Operations Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Ares is looking for an AVP to join the Mumbai Investment Operations team. The ideal candidate would have experience working in loan servicing. Serve as primary escalation contact and day to day manager for the loan operations team in Mumbai.


  • Mumbai, Maharashtra, India Cubical Operations LLP Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title:Manager / Senior Manager – VAPT with SonarQube ExpertiseJob Type:Full-TimeLocations:Mumbai, Bangalore, GurgaonExperience Required:5+ YearsRole Overview:We are seeking an experienced professional inVulnerability Assessment & Penetration Testing (VAPT)with proven expertise inSonarQube integration and implementation. The ideal candidate will be...


  • Mumbai, Maharashtra, India TP Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring at Teleperformance Role: Senior Manager – Operations Location: Malad, MumbaiWe're looking for a strategic and experiencedSenior Operations Managerto lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, account integrity, and escalations in a high-trust...


  • Mumbai, Maharashtra, India TP Full time

    We're Hiring at Teleperformance Role: Senior Manager – Operations Location: Malad, Mumbai Are you ready to take your career to the next level? Teleperformance is looking for an experienced Senior Manager – Operations. If you have expertise in managing large-scale international operations, especially in the Travel process domain, that will be a...


  • Navi Mumbai, Maharashtra, India TaskUs Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Assistant Manager

    5 days ago


    Mumbai, Maharashtra, India Brookdale Senior Living Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Sub-DepartmentMarketing | OthersJob posted onSep 25, 2025Employee TypePermanentExperience range (Years)2 years - 5 yearsFunctional AreaMaster Team NameAbout EmeritusEmeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by...

  • Senior Manager

    2 weeks ago


    Mumbai, Maharashtra, India Brookdale Senior Living Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Sub-DepartmentMarketing | Performance MarketingJob posted onSep 17, 2025Employee TypePermanentExperience range (Years)8 years - 14 yearsFunctional AreaMaster Team NameAbout Emeritus & Daskalos:Emeritus is redefining global education by making high-quality learning accessible and affordable for individuals, companies, and governments. Through partnerships...


  • Mumbai, Maharashtra, India House of Shipping Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. Currently House of Shipping is recruiting for a Senior Manager Operations for global container liner company. Job Purpose:To oversee...


  • Navi Mumbai, Maharashtra, India Ultra Plus Lubes Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are a medium sized family-owned private company. For over 15 years, we have been involved in the manufacture of lubricants and petroleum specialty products to national and Global Oil companies.Job Title: Senior Operations ManagerCompany Name: Ultra Plus Lubes Pvt LtdLocation: Kamothe-Navi MumbaiJob Summary:We are seeking an experienced and results-driven...