Deputy Cluster Head Collections

3 weeks ago

Mandya Guwahati, India Indusind Bank Full time

Job Description - To assist the cluster head collection in managing and improving the collection process within a specific geographic area or group of customers Job Responsibilities: - Managing day-to-day field operations for the collection team, including ensuring adequate manpower presence and timely collection of dues from customers. - Contributing to the improvement of the credit portfolio in the cluster by enhancing collection efforts. - Building, coaching, and mentoring the collection team, which includes field executives and other relevant personnel. - Providing regular training and performance incentives to field executives to motivate and improve their performance. - Collecting and analyzing data related to collections, performance metrics, and other relevant information to identify areas for improvement and track progress. - Maintaining effective communication and coordination with the cluster head, other managers, and relevant stakeholders.

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