Lead Ux Designer

Join us as we work to create a thriving ecosystem that delivers accessible high-quality and sustainable healthcare for all Job Ad Lead UX Designer Chennai The Opportunity Join athenahealth s quest to make healthcare work the way it should Our health is incredibly precious and people in need of health care are often at their most fragile Yet the function and experience of healthcare continues to fall far behind the innovative services we receive in other more frivolous parts of our lives athenahealth is looking for designers who can dive into complex design challenges and create solutions to help transform the healthcare industry If you re a talented innovative and strategic designer motivated to make a difference in healthcare then we want to talk to you Help us break through all the red tape and transform everyone s experience of a visit to the doctor a trip to the emergency room or a lifetime with a chronic illness Position Summary We re looking for a Lead UX Designer to thoughtfully contribute to our award-winning electronic health record and physician practice management products In this role you will work closely with a multi- disciplinary agile R D team to define design and test product and digital service features with the goal of creating valuable and delightful experiences for our users A successful candidate will embrace the challenge of elevating design within an enterprise product team where user experience competes for attention against many other valid R D priorities The Team Our Integrations Platform zone within Platform Data Services subdivision is the team the rest of the product org leverages for a coordinated scalable user-friendly approach to comprehensive real-time access to external data and the ability to seamlessly exchange data with the rest of the ecosystem You will be primarily leading the Exports mini zone other dependent team which deals with providing a unified export experience for our customers across our products While you will individually own the experience design for the products your team works on you will be supported by a horizontal UX org of over 100 designers and researchers working on various products and projects This will unlock potential opportunities for mentoring as well as learning ensuring a high-growth environment for you Responsibilities may include but are not limited to Design execution primary Identify and frame user-centered problems effectively Plan and facilitate problem identification and solutioning workshops Create low- to high-fidelity sketches to communicate concepts and ideas Collaborate with product and engineering teams throughout the agile planning design and development process to deliver released product that meets design intent Collaborate with your team to ensure product features meet UX quality standards for workflow interaction design and microcopy Design Strategy and planning Build deep understanding of healthcare workflows by planning and executing user client and domain research Co-own business goals for the scrum team with partners in the Product and Engineering organizations Partner with product engineering leads help define how initiative strategy impacts your scrum team and its projects Draft UX workflows that can guide detailed Agile design and development Ensure design work is conducted using behavioral data focused on user centered product success metrics Facilitate product and engineering teams in building deep empathy for our users Leadership Demonstrate and promote best practices for working with product owners and scrum teams Participate in team-wide initiatives to improve design processes and practices Guide junior members of the team through mentorship and design reviews Education Experience Skills Required A degree in User Experience Interaction Design HCI or similar or a degree in a different field with impressive experience that negates formal design qualifications Minimum of 7 years of experience in UX design Experience in conceptualizing designing for data generation exporting similar projects Stay updated with industry trends and best practices related to data generation export techniques and tools Develop a vision for data exports and strategy to implement the same which is aligned to the business requirements and user needs Collaborate with stakeholders to understand data export needs and ensure data is exported accurately and securely Solid capability in UX creative and design techniques Experience facilitating summarizing and acting on take-aways from user research Understand how to work within agile development process for the design development and delivery of software Outstanding verbal and written communication skills Behaviours Abilities Required Skillful at influencing colleagues and project direction without direct authority Capable of managing ambiguity change and uncertainty focusing on information at hand and making good and timely decisions to effectively keep work moving forward Takes appropriate risks through cost benefit analysis of various alternatives Adaptable to ever-changing needs of a dynamic business with flexibility and willingness to jump into any aspect of work to help the team achieve results Enthusiasm for learning new problem spaces with an ability to deeply immerse in a problem rapidly develop an understanding and produce actionable insights Thrives in a highly collaborative cross functional environment About athenahealth Our Vision To create a thriving ecosystem that delivers accessible high-quality and sustainable healthcare for all Our Location This role will be based in Chennai India Our Global Headquarters is in Watertown MA just a few miles from Boston We have two other India locations in Bengaluru and Pune Our Culture At athenahealth our employees or athenistas are committed to making healthcare smarter Our success is dependent on the diversity collective spirit and contributions of our people clients and partners We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills If you are looking for company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem athenahealth is the place for you Our Perks Along with health financial benefits our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support collaborative workspaces and dog-friendly offices - just to name a few About athenahealth Our vision In an industry that becomes more complex by the day we stand for simplicity We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients powered by our vision to create a thriving ecosystem that delivers accessible high-quality and sustainable healthcare for all Our company culture Our talented employees or athenistas as we call ourselves spark the innovation and passion needed to accomplish our vision We are a diverse group of dreamers and do-ers with unique knowledge expertise backgrounds and perspectives We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count Our award-winning culture is built around shared values of inclusiveness accountability and support Our DEI commitment Our vision of accessible high-quality and sustainable healthcare for all requires addressing the inequities that stand in the way That s one reason we prioritize diversity equity and inclusion in every aspect of our business from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas our partners customers and the communities where we work and serve What we can do for you Along with health and financial benefits athenistas enjoy perks specific to each location including commuter support employee assistance programs tuition assistance employee resource groups and collaborative workspaces some offices even welcome dogs We also encourage a better work-life balance for athenistas with our flexibility While we know in-office collaboration is critical to our vision we recognize that not all work needs to be done within an office environment full-time With consistent communication and digital collaboration tools athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation In addition to our traditional benefits and perks we sponsor events throughout the year including book clubs external speakers and hackathons We provide athenistas with a company culture based on learning the support of an engaged team and an inclusive environment where all employees are valued Learn more about our culture and benefits here athenahealth com careers