Customer Success Manager
1 day ago
Job Description Company Description: eVanik Networks Private Limited is a leading SaaS provider specializing in back-office solutions for eCommerce sellers. Our platform helps businesses automate key operations, including payment reconciliation, accounting, inventory management across multiple channels, and transaction syncing for online marketplaces. Known for our strong reconciliation features, eVanik ensures accuracy and efficiency, seamlessly integrating with tools like Tally Prime to support GST compliance. We are committed to improving seller success and simplifying operations. Role Description: We are seeking a full-time Customer Support Representative to join our team in Noida. The role involves providing exceptional assistance to eVanik users, resolving their issues, ensuring a high level of customer satisfaction, and managing subscription renewals. Key responsibilities include troubleshooting technical issues, addressing customer queries, renewals, and delivering solutions that meet user needs. Key Responsibilities: Troubleshoot and resolve technical issues for eVanik users. Handle customer inquiries and concerns promptly and effectively. Ensure customer satisfaction through excellent service and support. Manage and oversee subscription renewals, ensuring continuity of service for users. Communicate clearly and effectively with customers to understand and address their needs. Provide training to the new users on service functionalities. Collaborate with other departments to improve the product and customer experience. Qualifications: Minimum 2 years experience in support function. Good communication skills with excellent command in English and should also be comfortable in Hindi Excellent problem-solving and analytical skills with a keen attention to detail. A Bachelor's degree in a relevant field is mandatory. Working knowledge on Excel.
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Customer Success Manager
1 week ago
Noida, India LeadSquared Full timeJob Description Senior/Lead Customer Success Manager (Enterprise) Location: Bengaluru / Noida / Mumbai Function: Customer Success Reports to: Director, Customer Success About LeadSquared LeadSquared is a fast-growing SaaS company in the CRM and revenue acceleration space. We empower organizations across BFSI, EdTech, Healthcare, and other emerging...
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Customer Success Manager
3 days ago
Noida, Uttar Pradesh, India, Ghaziabad Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
2 weeks ago
Noida, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer success manager
2 weeks ago
Noida, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
2 weeks ago
Noida, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
2 weeks ago
Noida, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
2 weeks ago
Noida, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
2 weeks ago
Noida, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
1 week ago
Noida, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
2 weeks ago
Noida, Uttar Pradesh, India EC-Council Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Customer Success ManagerLocation: Noida / Hyderabad (Onsite)EC-Council ) is the world's largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security...
