
Customer Success-onboarding Specialist
3 weeks ago
At Trackier we re building SaaS software as a service products that are used in more than 20 countries across the world Over the last 8 years Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across Performance eCommerce Mobile Trackier is Customisable Performance Marketing Software used by Ad Networks Agencies and Advertisers to manage publisher relations The Trackier Performance Marketing Platform enables you to create automate measure and optimize all of your marketing Campaigns Publishers and advertisers creatives and conversions in one place What you ll do Serve as primary point of contact during client onboarding Manage support tickets and resolve technical issues Conduct client training sessions and product demonstrations Document solutions and maintain knowledge base Research and debug client implementation challenges Guide clients through SDK integration process Validate implementations and test use cases Collaborate with engineering for issue escalation Contribute to product documentation and guides Work with Support Product and Engineering teams Participate in workflow optimization Share insights for product improvement Support knowledge sharing initiatives Lead end-to-end customer onboarding ensuring smooth integration of SDKs APIs and platform tools Conduct kick-off calls gather client requirements and build customized onboarding project plans Collaborate with the Product Tech and Account Management teams to resolve integration and setup challenges Ensure customers achieve their first success milestone time-to-value within defined SLA timelines Requirements Minimum 2 years of experience in implementation or client support within SaaS environments Understanding of mobile app development iOS Android fundamentals Basic knowledge of REST APIs and ad technologies Working knowledge of attribution methodologies Experience with technical troubleshooting Bachelor s degree in Computer Science or equivalent practical experience Who you are Fluent English verbal and written - a must Ability to self-manage time and prioritize tasks accordingly Strong problem-solving abilities Service and Detail-oriented mindset Ability to work effectively in a fast-paced innovative environment demonstrating high energy a sense of urgency and decisiveness Aptitude to multitask with a high volume of tasks Team player with solid communication and presentation skills Ability to explain technical concepts clearly Demonstrates a patient and empathetic approach to client needs Female candidates are preferred Benefits Medical Insurance 5 days working culture Best in industry salary structure Sponsored trips
-
Customer Success-Onboarding Specialist
4 weeks ago
Noida, India Trackier Full timeAt Trackier, we’re building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 8 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across...
-
Customer Success-Onboarding Specialist
6 days ago
Noida, Uttar Pradesh, India Trackier Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAt Trackier, we're building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 8 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across...
-
Customer Success-Onboarding Specialist
5 days ago
Noida, Uttar Pradesh, India Trackier Full time ₹ 5,00,000 - ₹ 12,00,000 per yearAt Trackier, we're building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 8 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across...
-
Customer Success-Onboarding Specialist
3 weeks ago
Noida, India Trackier Full timeAt Trackier, we’re building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 8 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across...
-
Customer Success-Onboarding Specialist
3 weeks ago
Noida, India Trackier Full timeAt Trackier, we’re building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 8 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across...
-
Java Customer Success Specialist
7 days ago
uttar pradesh, India Oracle Full timeJava Customer Success/Renewals Specialist NA Market Job Location:- Noida Work Timings:- Shift Required (US Shift) Java SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission critical...
-
Customer Success Executive
2 days ago
Noida, Uttar Pradesh, India Investoxperts advisors pvt ltd Full timeRole: Customer Success Executive Department: Customer Experience / Operations Location: Noida 136 **HR**: Parul Sonik (7290002337) Key Responsibility Areas (KRA) Ensure seamless onboarding of new clients by guiding them through the complete onboarding process. Document all onboarding steps and maintain status trackers for all new clients. Set clear...
-
Customer Success Manager
2 weeks ago
Noida Sector , Noida, Uttar Pradesh, India Outfy Inc Full time ₹ 2,40,000 per yearPosition: Customer Success ManagerLocation: NoidaExperience: 2 - 3 Years) is a prominent Social media tool for online business headquartered in US and has a full fledged offshore development centre in Noida.We specialize in providing cutting-edge solutions to businesses aiming to enhance their online presence.Job Profile:As a Junior Customer Success Manager,...
-
Associate, Customer Success
2 days ago
Noida, Uttar Pradesh, India Monotype Full timeAre you our _“TYPE”?_ Monotype (Global) Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New...
-
Customer Success Specialist
1 day ago
Noida, Uttar Pradesh, India Embee Software Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Title:Customer Success SpecialistLocation:Noida (Embee Software)Experience:1–4 yearsJob SummaryWe are looking for a motivated and dynamic Customer Success Specialist with a strong background in IT Software Sales or ERP Sales. The ideal candidate will be responsible for generating leads, nurturing client relationships, and driving revenue growth by...