Leadership Enablement Program Lead
1 week ago
To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Program Project ManagementJob DetailsAbout SalesforceWere Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every industry blaze new trails and connect with customers in a whole new way And we empower you to be a Trailblazer too driving your performance and career growth charting new paths and improving the state of the world If you believe in business as the greatest platform for change and in companies doing well and doing good - youve come to the right place Program Manager - Behavioural Leadership TPILAs a Program Manager you will have the opportunity to program manage behavioural leadership B L development programs across Salesforce India You will be responsible to develop enablement experiences for strategic initiatives focused on the Technology and Products organisation at Salesforce You will report to the Director of Technology People Innovation Learning team TPIL with a main focus on managing behavioural leadership programs and designing and developing enablement experiences In this individual contributor role you will manage established B L programs and exercise your creative skills to create new engaging learning experiences for our internal engineers and product managers across multiple programs and project initiatives You will be responsible for working with multiple stakeholders including internal HR T P managers managing vendor partners managing program deadlines and producing quality metrics deliverables that drive meaningful impacts Responsibilities Create roll-out and evaluate high quality learning solutions that combine a variety of formats methodologies and foster Salesforces learning culture Manage end to end L D process including training need analysis design deployment of learning solutions and evaluation of learning impact and creating dashboards to communicate the effort Project manage B L programs and strategic initiative projects based on the needs of the Technology and Products organisation including the participant application and selection process coordinating and or facilitating live and virtual workshops driving stakeholder alignment and coordinating executive speakers Analyse adhoc training requests and steer execution basis business needs Data analysis creation and publication of periodic B L metrics dashboard for business review and feed talent discussions Own quarterly training calendar publication based on learning needs of the organisation Draft all program announcements updates newsletters and recaps and respond to all inquiries promptly and courteously Research conduct needs analysis and work with SMEs to write design documents that are easy to understand to execute development Use design thinking concepts to design engaging activity-based learning experiences for in-person virtual and async audiences Explore new training vendors and continuously enrich learning experience Use tools like Google Docs Confluence Articulate 360 to create engaging activity-based learning activities modules and courses Manage projects and programs effectively to meet deadlines and deliverables communicate proactively with stakeholders if there are obstacles Create Manage a pool of internal trainers in India including their engagement rewards recognition Produce and or facilitate virtual learning events using Google Meet and Zoom and also facilitate live training sessions in both Hyderabad and Bangalore offices Actively identify and develop new and innovative ways of delivering engaging upskill programmes in hybrid learning environment Prepare appropriate communication strategy for learning programs initiatives content development for flagship programs showcase value of learning at every possible business touch points Proactively look for opportunities to meet internal customer and stakeholder needs improve learner experience and innovate on current learning experiences Access high quality information on L D across industries region and apply them to work to create strategic impact Role Specific Experience 1 MBA degree or equivalent work experience of 9 - 12 yrs in Learning and Development Behavioural Leadership topics facilitation Instructional Design or related field 2 Strong experience in designing learning solutions with metrics to show impact 3 Strong working knowledge of Google Applications including Gmail Google Drive Docs Slides Google sheets 4 Strong working knowledge of Articulate 360 Storyline and Rise Use Articulate 360 to create engaging activity-based learning activities modules and courses including branching scenarios Articulate templates graphic organizers etc 5 Highly self motivated and willingness to take feedback and apply it to improve deliverables 6 Ability to work independently solve problems and be resourceful does not require extensive supervision and direction 7 Thrives working in a fast-paced and high-tech company 8 Proactively communicates with the team ensuring that problems are surfaced early and work is delivered as expected 9 Excellent written and oral communication skills 10 Experience juggling multiple competing business priorities and working under tight deadlines 11 Outstanding organizational interpersonal and relationship-building skills conducive to collaboration 12 Experience using Confluence or related tool to create engaging learning resources information and content 13 Proactive positive and innovative mindset AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world Each of us has a responsibility to drive Equality in our communities and workplaces We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay employee resource groups inclusive benefits and more Learn more about Equality at and explore our company benefits at is an Equal Employment Opportunity and Affirmative Action Employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status does not accept unsolicited headhunter and agency resumes will not pay any third-party agency or company that does not have a signed agreement with xef xbb xbfSalesforce welcomes all Salesforce
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