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Customer service Professional

1 month ago


Navi Mumbai, Maharashtra, India Linchpin Technologies Full time
Job Description

We are looking for a motivated Customer Service Professional to deliver outstanding service to our customers. This role involves addressing customer inquiries, resolving complaints, and ensuring an excellent overall customer experience.

Key Responsibilities:

- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints promptly and professionally
- Maintain accurate customer records and update databases
- Provide product or service information to customers
- Collaborate with internal teams to resolve issues efficiently
- Follow company policies and procedures to ensure quality service

Candidate Profile:

- Strong customer orientation and problem-solving skills
- Ability to work under pressure and meet targets
- Graduate or Undergraduate candidates can apply
- Freshers and experienced candidates welcome
- Immediate joiners preferred