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Customer Service Professional

3 weeks ago


Mumbai, Maharashtra, India beBeeCustomerService Full time
Customer Service Role

We are seeking a talented individual to join our team as a Customer Service Representative.

This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in communication skills.

About the Role:

The successful candidate will be responsible for providing top-notch service to our customers, addressing their queries, and resolving issues in a timely and professional manner.

  • Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with colleagues to achieve sales and customer satisfaction targets
Requirements:

To be successful in this role, you will need to possess:

  • Excellent Communication Skills:
  • A high school diploma or equivalent
  • A minimum of 12 months experience in a customer-facing role
Benefits:

We offer a competitive salary package, comprehensive training, and opportunities for career growth and development.

Others:

Please note that this is a full-time position, and you must be willing to work rotational shifts, including night shifts. Additionally, we require candidates to have a valid photo ID proof and all relevant education documents ready for verification during the interview process.