Home Furnishing Consultant

Home Furnishing Consultant You care about making a positive impact in the world You understand greatness requires thinking differently An inclusive and accepting work environment is important to you A job at IKEA is so much more than home furnishings Together we work to make a better everyday life for the many It s the perfect fit if you want to contribute grow and share Join the team and start a better life for yourself Location Pune Employment type Full Time Permanent Department Interior Design Visual Merchandising Deadline 2025-10-15 Mobility support Domestic You already applied for this job Candidate profile title Apply now Candidate profile text - Default language Hej All As part of our IKEA India Way Forward Direction we have great new job opportunities in Pune - opening a Small Store S and the first physical Customer Meeting Point CMP This new store with a size of 2 800 square meters will bring a new way to experience IKEA in one of our important markets as we work towards our goals We re on an ambitious journey to increase our omnichannel presence to build a loved and trusted IKEA brand in India Expansion is a key focus to be the No 1 Home furnishings company in our Mumbai Pune market Purpose of the role We are looking for a passionate Home Furnishing Consultant who is enthusiastic about home furnishing retail and interior design You thrive in a fast-paced environment and are motivated by improving people s lives at home through creative and functional furnishing solutions You enjoy working in a team generating innovative ideas and engaging with customers to provide an exceptional shopping experience You have A strong understanding of home furnishing trends interior design and the IKEA way of presenting products Broad knowledge of IKEA s product range store communication and mechanical sales system Experience in identifying opportunities for cross-selling upselling and add-ons The ability to communicate effectively with customers understand their needs and create tailored furnishing solutions Proficiency in design-related software such as AutoCAD An education or background in interior design A hands-on approach to tasks with keen attention to detail and the ability to meet deadlines A collaborative mindset and willingness to work as part of a team Key responsibilities title Your responsibilities Key responsibilities text As a Home Furnishing Consultant you will Stay up to date with home furnishing trends and customer needs to create inspiring and functional home furnishing solutions Engage with customers to provide professional whole-room design consultations ensuring a seamless and enjoyable buying experience Collaborate with internal teams including Customer Relations and your designated trinity team to effectively implement daily work plans Use global tools and best practices to ensure high-quality efficient and simple design solutions Contribute innovative ideas in workshops by leveraging knowledge of retail competitors and customer insights Guide customers through the purchasing design and after-sales processes for a smooth and convenient experience Maintain IKEA s brand identity values and vision while delivering outstanding service Performance Indicators Your success in this role will be measured by Sales turnover and customer satisfaction Customer purchasing lead time Reduction in customer complaints Team vision title Together as a team Team vision text With the customer at the heart of everything we do Expansion takes responsibility for developing and implementing the strategic expansion plan in the country Expansion acts upon business needs based on and optimize accessibility to enable maximum penetration of the country Expansion is responsible for implementing our retailing concepts and securing that we fully utilise our assets in the new world of IKEA lowest cost with economy of scale and sustained profitability WE ARE AN EQUAL OPPORTUNITY EMPLOYER At IKEA we value diverse backgrounds perspectives and skills We are committed to providing coworkers with a work environment free of discrimination and harassment We encourage individualism and invite you to come join our team and be yourself with us We are an Equal Employment Opportunity employer and do not discriminate based on race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristic protected by law All employment decisions are based on qualifications merit and business need Why you will love us From the deep forests in Sweden we have spread our culture and values around the world At the heart of our offer are our beautiful home-furnishing products and solutions made with care for our planet reaching millions of customers At the heart of our business are our wonderful co-workers representing diversity in all dimensions and passionate for life at home We all contribute with our uniqueness and we want to grow and develop together Our vision to create a better everyday life for the many people inspires and guides us in everything we do This is IKEA What we all have in common Living our values Being your unique self while respecting and including others A passion for home furnishing Performing delivering while learning developing Having fun