Only 24h Left: Assistant Manager

4 weeks ago

Kochi, India Policybazaar.com Full time

About the Job As an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team, optimizing sales performance, and collaborating with clients to achieve business objectives. This role demands a strong sales acumen, leadership skills, and the ability to work in a fast-paced environment. Roles and Responsibilities: - Seamlessly manage operations to ensure timely SLA delivery while maintaining high levels of employee and customer satisfaction. - Drive B2C sales for insurance products (Health, Motor, Life). - Establish and manage client relationships, ensuring strong engagement. - Organize resources, set goals, and develop strategies to optimize sales performance. - Monitor and document staff schedules, attendance, and productivity. - Conduct weekly and monthly client meetings to understand expectations and provide updates. - Ensure resolution of audit-related issues. - Identify and drive process improvements. - Coach and mentor team leads for better team management. - Address and resolve internal customer queries. - Act as the key point of contact for business-specific queries and challenges. - Take on special projects based on business needs. Desired Skills- 1. Candidate must have onpapers experience of Assistant Manager 2. Candidate must have experience into managing a telesales team of 40-50 people along with TL's reporting to him/her. 3. Candidate must be fluent in English and Malayalam. 4. Candidate must have good knowledge of Data. Interested candidates can directly reach out on

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