Am Hro

Hi All We are having urgent opening for AM HRO with one of our client Gurgaon The key expectation from this role is to manage the overall HRO processes management for NAM Region which includes processes like Payroll Inputs Time and attendance Termination and Data Management in ERP Systems Need to prepare monthly dashboards and share with stakeholders Develops and implements new business and maintains company s HR systems 2 PRINCIPAL ACCOUNTABILITIES Accountabilities Major Activities Duties Responsibilities Managing a team of 10- 15 people Responsible to deliver on Service Level Agreements Good understanding of the US HR compliance requirements and integrating it within processes Managing a team engaged in transaction processing and query resolution through a case management tool Able to provide guidance and lead the teams Performance management- succession planning for business units Employee Engagement and Initiatives- Improve Morale and productivity Employee Retention-Strategies to improve employee retention Training development-training need analysis based on the appraisal and training coordination Provides advice to managers and employees on HR policies and practices and employment legislation Works closely with transition team and ensure implementation of HR projects Responsible for data integrity in HR systems Implements best practices and supports the delivery of HR processes at the business unit area Identifies gaps proposes and implement changes necessary to cover risks Acts as the performance improvement driver and provokes positive changes in the people management Works to improve the team s overall performance and embraces a collaborative approach Supports leadership in helping to build a unified team mind set Engages in professional development to continuously grow in profession and remain current Strong interpersonal people management skills client management skills Strong decision-making skill ability to think strategically and translate strategy into action plans Ability to coach develop people Quality Focus Knowledge implementation of Quality tools techniques Six Sigma Lean for process improvement Provides performance management guidance to line management Partners effectively with HR COE and Onshore teams to ensure customer groups receive the necessary services and support Prepare team goals and ensure they are well communicated and followed by the team Performance management- succession planning for business units Employee Retention-Strategies to improve employee retention Thorough understanding of planning forecasting scheduling to meet SLAs Delivery and adherence to the SOW defined parameters Provide functional support and direction to the Team Leaders and Team members Responds to all requests and communications in a timely and thorough manner Manages multiple projects simultaneously and ensures timely completion of deliverables 3 SKILLS AND KNOWLEDGE Bachelor s degree required 9 Years of Experience Strong written communication skills required Pre- Payroll or Data Management experience in HRO Domain for US market Adept at embracing brand voice and tone and deploying consistently Demonstrates proficient expertise in MS Office Word Excel PowerPoint and Adobe Acrobat Trained Certified on Six Sigma Methodology Experience in the same domain worked in relevant industry If interested please send updated resume on gareema awasthi cielhr com