Principal Consultant

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Principal Consultant QA Automation Engineer In this role we are seeking a QA who will work across consumer-facing web mobile mobile app ecommerce and the broader marketing technology space applications This position must have a solid foundation for both consumer-facing web QA and QA automation Responsibilities Experience with javascript for writing automation tests SQL experience required for querying Record and analyze test results comparing them against expected outcomes to ensure high quality Provide insights from a user s perspective to improve the client-side experience Enhance and mature regression testing processes ensuring comprehensive coverage and efficiency Design and document detailed test plans for various projects Participate actively in an Agile development environment contributing to daily standups sprint planning backlog refinement and retrospectives Lead QA efforts for web application releases ensuring smooth transitions to production Be available to address critical production issues including after-hours support when necessary Qualifications we seek in you Minimum Qualifications Skills Bachelor s degree in business information systems IS computer science or related field or equivalent-related IT experience Preferred Qualifications Skills Manual Testing Skills Structured Test Planning Develop and execute thorough test plans and checklists including last-minute verification using frameworks Audience Logic Data Validation Ensure accuracy in audience segmentation email content logic and data integrity across systems Privacy Compliance Checks Validate PII masking data privacy protocols and compliance standards in all environments Email Content QA Review subject lines preheaders alt-text image sizing and rendering across devices and email providers Spelling Language Accuracy Perform spell-checks and validate dictionary configurations across platforms and campaigns Link URL Validation Verify tracking redirects and link functionality across devices and platforms File Naming Convention Testing Test various file types naming conventions and path structures e g long paths reserved characters UNC paths Accessibility Usability Testing Validate keyboard navigation screen reader compatibility high contrast mode and assistive device support UI Behavior Interactivity Test dialog boxes tooltips tab order and control responsiveness under different UI states Automated Testing Skills Backend API Testing Validate data flow API responses and system behavior under various network and load conditions Automated Script Development Build and maintain end-to-end workflows including boundary condition and equivalency class testing Cross-System Integration Testing Ensure seamless data and functionality flow between backend services ESPs QA tools and third-party platforms Checklist Proof Automation Automate validation of campaign readiness audience previews and URL QA reports Rendering Link Validation Tools Use tools like Inbox Monster to automate rendering checks and link validations across email clients Stress Performance Testing Simulate low memory high traffic and network interruptions to assess system resilience and recovery Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training