SECURITY – CUSTOMER IDENTITY AND ACCESS MANAGEMENT FRONT-END DEVELOPER AND PLATFORM ENGINEER

Job Description

JOB DESCRIPTION

The Customer Identity Front-End Developer and Platform Engineer will contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. The successful candidate will work closely with other Ford teams (business teams, cyber security, applications teams, other technical teams) and our partners to ensure Azure AD B2C is providing the secure, premium customer experience required to deliver the Ford focus areas. This position requires an individual with proven expertise in user interface development, coupled with a strong commitment to continuous improvement and operational excellence. The successful candidate will demonstrate a proactive drive to cultivate deep technical proficiency in critical areas such as the Ford Member Account product, Azure AD B2C ecosystem, networking, security compliance, and broader software development principles.

RESPONSIBILITIES

- Maintain and update UI (visual presentation of user journeys) in accordance with the Ford UI Design Team provided specifications.
- Research, engineer, develop, and support the front-end web experience for the platform.
- Build and maintain solutions that comply with Ford Information Security policy, architectural patterns and development standards.
- Work with the Product Owner and Designers to ensure solutions meet Ford consumer needs.
- Use modern software development Agile methodologies to deliver high-quality software on time and on budget.
- Use modern software delivery pipelines to automate the deployment and testing of software and platform features.
- Create and maintain automation tests.
- Contribute to the development and implementation of customer identity and access management strategies and roadmap.
- Create and maintain technical documentation for team and integrating applications (e.g., architecture diagrams, API documentation, coding standards, operational processes, procedures, configurations, application onboarding tips, etc.)
- Support general platform-related activities (e.g., assisting applications with onboarding and troubleshooting integration with the platform, day-to-day operations of requests, incidents, and problems).
- Provide collaborative 24/7 support for the platform (e.g., outage support, application monitoring, other security activities).

QUALIFICATIONS

- Bachelor's Degree or a Combination of Education/Employment
- Minimum of 3 to 5 years of experience that demonstrate:

- Strong hands-on development skills with JavaScript (ES5, ES6), jQuery, and DOM APIs.

- Mastery of HTML5, CSS3, and CSS pre-processors like SCSS.

- Strong understanding of:

- OAuth 2.0

- OpenID Connect

- PKCE (Proof Key for Code Exchange)

- Identity and SSO (Single Sign-On) principles.

- Token exchange, scopes, and claims

- Solid understanding of cross-browser compatibility, responsive design, and performance optimization.

- Experience integrating and consuming RESTful APIs.

- Strong knowledge with version control systems (Git/GitHub).

- Strong knowledge with JavaScript bundlers like Gulpand Webpack

- Understanding of accessibility best practices (WCAG standards).

- Understanding of data governance principles and legal frameworks as GDPR (General Data Protection Regulation) for data protection.

- Experience with Software Testing (Automation, Manual)

- Knowledge in crafting and using Regex for complex string processing tasks

- Working collaboratively to identify and solve problems with a globally dispersed and diverse team.

- Designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization.

- Demonstrated strong problem-solving skills.

- Demonstrated strong verbal, interpersonal, and written skills with the ability to work directly with business owners and application teams for gathering information and troubleshooting.

- Demonstrated ability to work under pressure, meet strict deadlines, challenge the status quo, and manage ambiguity.

- Ability to support 24/7 coverage (rotational on-call support).