Program Manager

Job Description We are seeking a highly skilled and experienced Program Manager to oversee and manage multiple strategic projects within our organization. The successful candidate will be responsible for leading cross-functional teams, ensuring the successful delivery of software solutions, and maintaining strong stakeholder relationships throughout the software development lifecycle. This role requires exceptional leadership, communication, and problem-solving skills to drive initiatives in an agile environment while managing the integration of various technologies and development methodologies. The Program Manager will play a key role in aligning project goals with organizational strategy, ensuring timely delivery and quality standards are met. Key Responsibilities - Program Planning and Strategy: - Develop and manage comprehensive program plans that align with business objectives and project requirements. - Define the program scope, goals, and deliverables in collaboration with stakeholders. - Establish program timelines, milestones, and key performance indicators (KPIs). - Anticipate and mitigate potential risks that may impact program delivery. - Project Management: - Lead multiple software development projects simultaneously, ensuring each one meets quality, scope, and timeline objectives. - Work closely with development teams to ensure that project plans are implemented effectively and align with agile methodologies. - Coordinate and manage cross-functional teams including development, QA, operations, product management, and other key stakeholders. - Stakeholder Management: - Serve as the primary point of contact for program stakeholders, ensuring transparent communication and alignment. - Provide regular program status updates, including progress, risks, issues, and dependencies. - Build strong relationships with business leaders, technical teams, and external partners. - Resource and Budget Management: - Ensure resource allocation across projects and monitor the utilization of internal and external resources. - Work with finance and operations teams to track and manage program budgets, ensuring cost-efficiency and value delivery. - Risk and Issue Management: - Identify, assess, and track risks throughout the program lifecycle, taking proactive measures to resolve issues. - Drive issue resolution and manage escalations with appropriate internal and external stakeholders. - Process Improvement and Best Practices: - Continuously evaluate and improve program management processes and methodologies. - Encourage the adoption of best practices in software development, project delivery, and cross-functional collaboration. - Agile and Scrum Support: - Lead or support the adoption of agile methodologies across teams, including Scrum, Kanban, or hybrid approaches. - Support Scrum Masters and Product Owners to ensure that teams are delivering effectively within agile frameworks. - Ensure that program deliverables are in line with agile principles and provide guidance when necessary. - Reporting and Documentation: - Develop comprehensive reporting dashboards to track program progress, milestones, and financials. - Ensure that proper documentation is maintained for all phases of the program, including planning, execution, and post-delivery reviews. Qualifications - Education: - Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. - PMP (Project Management Professional) or similar project management certification is a plus. - Agile certifications (e.g., Scrum Master, PMI-ACP) are highly desirable. - Experience: - Minimum of 10+ years of experience in program or project management, with a focus on software development or IT services. - Proven experience managing complex software development programs in an agile environment. - Strong track record of leading cross-functional teams and driving business-critical projects to successful completion. - Familiarity with industry-standard project management tools (e.g., Jira, Trello, MS Project, Asana). APPLY NOW