Aes - De - Agile - Jira Admin

3 weeks ago

India Zensar Full time

Job Summary We are seeking a skilled and motivated L2 Support Engineer to join our IT team The ideal candidate will have strong technical expertise excellent problem-solving skills and the ability to work independently as well as part of a team The L2 Support Engineer will be responsible for providing second-level support for various IT issues ensuring timely resolution of incidents and maintaining high levels of customer satisfaction Key Responsibilities Incident Management Respond to and resolve incidents and service requests in a timely manner ensuring adherence to SLAs Technical Support Provide second-level support for software and network issues escalating complex problems to L3 support or relevant teams when necessary Troubleshooting Diagnose and troubleshoot technical issues to identify root causes and implement effective solutions Documentation a Maintain detailed documentation of incidents service requests and resolutions in the ticketing system b Confluence page creation for different applications Collaboration Work closely with L1 support L3 support and other IT teams to coordinate efforts and ensure seamless service delivery Monitoring Monitor system performance and network health proactively identifying potential issues and addressing them before they impact users Customer Service Provide excellent customer service maintaining a professional and positive attitude when dealing with end-users and stakeholders Knowledge Sharing Contribute to the development and maintenance of the internal knowledge base by documenting known issues and solutions in Confluence pages Technical Skills ServiceNow and JIRA AWS ECS Cloudwatch Lambda DynamoDB Route53 SQS SNS S3 bucket Cloudflare Basic web security Confluence Monitoring Tools Dynatrace Quantum matrics Sitecore Github DNS knowledge Serverless microServices based application knowledge Windows server knowledge Soft Skills Strong analytical and problem-solving abilities Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong organizational skills and attention to detail Customer-oriented mindset with a focus on providing exceptional service Additional Information Work Hours UK shift Being part of the afterhours support ROTA

  • Jira Admin

    8 hours ago

    India Bloom Consulting Services Full time

    **Jira Admin ( Job ID : 000001746 )**: JIRA NA Full Time Experience **03.0 - 05.0 years** Offered Salary **7.00 - 15.00** Notice Period **Not Disclosed** Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure Understanding of JIRA APIs and webhooks Support JIRA and Confluence...

  • 15h Left) Jira Admin

    3 weeks ago

    India CIEL HR Full time

    Job Summary Roles Responsibilities We are seeking a highly skilled and experienced JIRA Implementation Expert to join our team As a JIRA Implementation Expert you will be responsible for leading the implementation and configuration of JIRA across our organization You will work closely with various teams to understand their requirements design and...

  • Jira Administrator

    2 days ago

    India Victrix Systems & Labs Full time

    Information Technology and Services India 4 - 8 years **Company Overview**: - Victrix Systems & Labs is a leading company in the None industry, specializing in Application Management projects. With a strong emphasis on innovation and collaboration, we provide cutting-edge solutions to our clients using Atlassian tools such as Jira and Confluence. **Role...

  • Chef de Projet Jeu

    6 hours ago

    India beBeeDirection Full time ₹ 8,00,000 - ₹ 15,00,000

    Un expérience de jeu innovante : Ce poste se concentre sur la création et la gestion d'expériences de jeu dynamiques et interactives. Le directeur de jeu est responsable de la conception, de la mise en œuvre et de la maintenance des jeux. Compétences requises : • Une solide connaissance du moteur Unity• Des compétences approfondies en...

  • Aes - Es - Delivery - Agile - Product Owner

    8 hours ago

    India Zensar Technologies Full time

    PRODUCT OWNER 7-9 YRS PUNE/HYDERABAD/BANGALORE Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. - Minimum of 8 Years of Supply Chain domain experience with knowledge of...

  • Agile Coach

    1 day ago

    India Svitla Systems Full time

    REMOTE - INDIA - April 16, 2025 Svitla Systems Inc. is looking for an Agile Coach for a full-time position (40 hours per week) in India. Our client is an American software company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and hybrid cloud software. Every year, they orchestrate over...

  • Aes - de - Fed - Angular

    2 weeks ago

    India Zensar Technologies Full time

    ign and Development: Participate in the design and creation of scalable software. Write clean, functional code on both the front-end and back-end. - Architecture: Design client-side and server-side architecture. - API Development: Write effective APIs. - Testing and Debugging: Test software to ensure responsiveness and efficiency. Troubleshoot, debug, and...

  • Aes - de - Fed - Angular

    3 days ago

    India Zensar Technologies Full time

    Key Responsibilities: - Design and Development: Participate in the design and creation of scalable software. Write clean, functional code on both the front-end and back-end. - Architecture: Design client-side and server-side architecture. - API Development: Write effective APIs. - Testing and Debugging: Test software to ensure responsiveness and efficiency....

  • Jira And Confluence Administration

    3 weeks ago

    India CIEL HR Full time

    Position Title Jira Confluence AdminYears of Experience 4-7 YearsWork Location Bangalore Hyderabad Mumbai Chennai PuneNotice Period Immediate joinersJOB DISCRIPTIONKey Skills 4 years of experience within SaaS solutions Jira and Confluence SaaS experience is a plus Background in software development andor IT operations roles Experience helping an...

  • Agile Coach

    1 day ago

    India DMI Full time

    About DMI: About the Opportunity: **Duties and** Responsibilities**: - Work collaboratively teams and organizations in leadership coaching, organizational transformation, and Agile Practices at the enterprise and team level - Have worked collectively in Scrum and SAFe/Less at multiple levels of engagement at the leadership level - Work as a hands-on...