PBX Deployment Engineer

2 weeks ago

Ahmadābād, India NEXPLAY SECURE Full time

POSITION:  PBX Deployment Engineer REPORTS TO:  Director of Telephony Implementation LOCATION:  Ahmedabad, Gujarat PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to: We’re looking for a Sr. Deployment Engineer to join our team. In this role, you will be a member of the team responsible for deploying voice installations, resources, and processes utilizing innovative technologies to deliver world-class solutions to the hospitality market.  Must have Hosted and On-Prem PBX experience. The ideal candidate will be a team player who thrives in a fast-paced environment.  The candidate must have a firm grasp of telephony technology and deployment experience in the hospitality industry. The candidate must have a strong customer focus.  The ideal self-starter candidate is driven to innovate with smart, efficient, and highly reliable solutions. The ideal candidate is comfortable working hands-on and leading teams to test, deploy, and integrate new products and services with our customers’ environment. WHAT YOU WILL DO: Review the equipment lists to ensure accuracy. Work with the Project Management Team to schedule implementation and communicate with said PM throughout the project. Program systems remotely. Manage all processes as they relates to voice implementation deployments, and hand-off to support. REQUIRED EDUCATION AND EXPERIENCE: Industry-leading knowledge of all telephony products, including Mitel, SIP, and E911 Certified on Mitel MiVoice Business Also knowledge of other applications within the Mitel profolio Knowledge of Micontact Center, Mitel Border Gateway, and Mitel Standard Linux Minimum associate degree or 8-10 years of relevant comparable experience Minimum 5 years of experience in large-scale voice installations in the lodging industry is a plus Deep and strong network knowledge as it relates to voice (VoIP) Ability to read and determine PCAPs Understand BGP Routing, VPN, etc Knowledge of various virtualization technologies (VMware) Strong troubleshooting abilities as it relates to programming and network infrustructure Ability to build and maintain strong customer relations. PREFERRED QUALIFICATIONS : Network+, CCENT, CCNA; active or expired Experience with configuration application in VMWare environment Experience with LAN Technology Experience with infrastructure.

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