Delivery Excellence

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

As a Delivery Excellence professional will be responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements which includes

- Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies.
- Ensure the Continuous Improvement approach across Engagements and Centers
- Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation
- Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma)
- Supports process alignment based on best in class processes
- Fosters the global sharing of innovation, new methodologies and benchmarking
- Support Big Data analytics and Cloud Computing services

In this role you will play a key role in:

- Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies.

- Ensure the Continuous Improvement approach across Engagements and Centers
- Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation
- Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma)
- Supports process alignment based on best in class processes
- Fosters the global sharing of innovation, new methodologies and benchmarking
- Support Big Data analytics and Cloud Computing services

YOUR PROFILE

- LSS Blackbelt (internal or external)
- Blackbelt project experience (only certification will not be sufficient) at least 1 BB project experience- high impact projects FTE savings, additional revenue savings, high savings in terms dollars (DMAIC), along with 4-5 other projects. Should have worked in those projects in the capacity of a project leader, not like he/she only assisted a Blackbelt in the project
- Data Analysis skill - inferential statistics and basic statistics (BB certified candidates will understand what it means)
- Delivery excellence : experience and capability in conducting process assessment, identifying improvement opportunities, ideation to implementation cycle, etc.
- One should definitely have knowledge about RPA technologies (Uipath, Blueprism, AA, AI)

WHAT YOU'LL LOVE ABOUT WORKING HERE

- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
- We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
- Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.

At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.