[Urgent] Csm Developer

4 weeks ago

Jaipur Rajasthan, India Awign Expert Full time

CSM developerYears of Experience 7 yearsRelevant Experience - 5 Availability - Please share immediate joiners onlyContract - 12 MonthsLocation Noida Pune Bangalore Chennai Hyderabad Thiruvananthapuram Coimbatore Mysore Bhubaneshwar Chandigarh Gurugram Jaipur Mangalore Thiruvananthapuram Nagpur IndoreBGV - Mandatory No JNTU candidatesTechnical skill summaryThe Developer - CSM serves as the subject matter expert in ServiceNow CSM platform Service portal integrations reporting as well as a champion of best practices The incumbent has extensive knowledge and experience with application development lifecycle as well as strong technical troubleshooting skill and communication skill Job Functions Design develop and support ServiceNow CSM solutions Service portal reporting etc Design develop and support integration between ServiceNow CSM and other applications Provide consultation to customer users on technologies data and processes Responsibilities Serve as a key team member in ServiceNow CSM support team Support and enhance ServiceNow CSM module Lead effective communication between technical teams and stakeholders Design develop troubleshoot debug and deploy technical solutions Manage break fixes enhancement requests projects configuration workflow management release management system outrage system maintenance testing and etc Remain current with industry trends in order to advise advocate and implement solutions Qualifications Required Bachelor s Masters degree in Computer Science Information Systems or Engineering At least 3 years of experience in ServiceNow CSM support implementation and enhancements Experience with at least one full cycle implementation of ServiceNow CSM Excellent knowledge and experience in ServiceNow CSM Service portal integration reporting Excellent knowledge and experience in Javascript Angular JS HTML CSS etc Proven ability to gather business requirements and translate them into functional and technical solutions Proven ability to work both independently to provide solutions to the stakeholders and as part of a team to accomplish tasks Proven ability to maintain focus and work effectively with multiple demands Excellent analytical and time management skills Excellent communication skills both verbal and written in English Strong stakeholder relationship building skills Strong project management skills

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