Global Real Estate Workplace Experience Program Senior Manager

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Boston Consulting Group’s real estate footprint spans more than 140 offices in over 90 cities across 50+ countries. As we grow and adapt to new ways of working, the workplace plays a pivotal role in driving employee experience, innovation, and sustainability. Global Real Estate (GRE) is BCG’s internal corporate real estate team, responsible for strategy, portfolio planning, capital projects, leasing, and the integration of smart technologies and workplace experience across our global office network (~4.5M RSF). With hubs in Boston, London, Munich, New Delhi, and Singapore, our 35+ member team works closely with senior leadership to ensure our work environments are dynamic, effective, and future-ready. The Global Real Estate Workplace Experience (WX) Team drives the Future of Work at BCG, and is responsible for the vision, strategy, end-to-end experience design, and governance of BCG’s space, technology, and services integration across offices. As the Global Real Estate Workplace Experience Program Senior Manager, you will lead the Workplace Experience design through projects, acting as WX Regional Lead. In this role, you will report to the Global Real Estate Workplace Experience Senior Director and collaborate closely with local offices as well as the Real Estate and Workplace Technology delivery teams. You will translate global strategies related with space, technology, services, and change management into cohesive and holistic experience designs tailored to each office. Additionally, you will serve as the Workplace Experience primary point of contact for internal customers within your region Key responsibilities include: • Delivering an End-to-End Workplace Experience: Ensure the office journey, service offerings, and innovation efforts are well suited to meet evolving business needs • Ensuring Governance & Transparency: Foster clear communication and structured governance around offerings, processes, lessons learned on Experience Design, and ongoing innovation initiatives • Governing Workplace Demand: Capture, assess, and prioritize requests from business units and local offices to inform the evolving workplace experience and innovation roadmap • Drive Strategic Innovation: Identify emerging needs, new use cases, and capability gaps that support asset optimization, ESG objectives, employee experience, and partnering with the Global Real Estate Workplace Experience Strategy Senior Director to manage • Ensure alignment with agile Product Portfolios: Guide new demand to support both strategic and incremental innovation, ensuring alignment with agile product portfolio development YOU’RE GOOD AT A successful candidate will bring the ability to: • Translate complexity into clarity: You simplify data, feedback, and trends into clear, actionable insights for diverse audiences • Balance strategy and execution: You think long-term while keeping an eye on operational detail, ensuring vision translates into tangible outcomes • Collaborate across functions: You work effectively with stakeholders from Project Delivery, Global IT, Office Operations, and beyond, building trust and alignment • Serve as trusted advisor and anticipating future needs: You stay ahead of trends, proactively identifying opportunities to improve the workplace experience • Manage evolving priorities: You have a consultative and user centric approach to problem solving adapting quickly, prioritize effectively, and stay focused in a dynamic environment • Bringing people along the journey: You communicate with empathy and influence, helping others understand and support change What You'll Bring • A minimum of a Bachelor’s degree; Master's degree preferred in one of the following fields with 12-15 years of experience in workplace, Innovation Management, Architecture, Operations, IT, Project Management, or related Engineering field; consulting experience a plus • A proven track record of success in delivering inspiring, innovative workplaces in international, corporate organizations. • Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture • Established record of stakeholder management experience, especially effectively communicate innovation strategies to senior leadership • Ability to build and develop relationships in a virtual setting and the cultural dexterity to work effectively with colleagues across the globe • Independently resolves complex issues/problems, yet appropriately seeks advice and counsel for decisions including key stakeholders • Fluency in written and spoken English, including the ability to communicate in a clear & compelling manner. • Experience in agile methods and ways of working • Strong computer skills and digital collaboration tools, particularly PowerPoint, Miro, Trello, and Excel Who You'll Work With The Global Real Estate Workplace Experience Program Senior Manager will work closely together within the Workplace Experience Team as well as the business and local offices, Global Real Estate Project Delivery Teams, Workplace Technology Teams and agile Product Portfolios. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.