It Quality Analyst 2

The IT Quality Analyst 2 is a developing professional role Applies specialty area knowledge in monitoring assessing analyzing and or evaluating processes and data Identifies policy gaps and formulates policies Interprets data and makes recommendations Researches and interprets factual information Identifies inconsistencies in data or results defines business issues and formulates recommendations on policies procedures or practices Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices Good understanding of how the team interacts with others in accomplishing the objectives of the area Develops working knowledge of industry practices and standards Limited but direct impact on the business through the quality of the tasks services provided Impact of the job holder is restricted to own team Responsibilities Supports initiatives related to User Acceptance Testing UAT process and product rollout into production Testing specialists who work with technology project managers UAT professionals and users to design and implement appropriate scripts plans for an application testing strategy approach Conducts a variety of process monitoring product evaluation and audit assignments Documents findings and prepares nonconformance reports Tracks nonconformance items and ensures items are resolved before project moves to production Creates and maintains testing verification matrices Gathers maintains and reports on quality metrics Verifies traceability in project work products Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas Makes evaluative judgments based on the analysis of factual information resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents Has limited but direct impact on the team and closely related teams through the quality of the tasks services provided Exchanges ideas and information in a concise and logical way recognizes audience diversity Perform other duties and functions as assigned Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency Qualifications 0-2 years Quality Assurance experience preferred Understanding of QA within Software Development environment Logical analysis skills and problem solving Proven ability to work to deadlines Consistently demonstrates clear and concise written and verbal communication skills Ability to work under own initiative or as part of a team Experience in Designing Executing test cases Education Bachelor s University degree or equivalent experience Job Family Group Technology Job Family Technology Quality Time Type Full time Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster