Executive/associate - Customer Support - Bpo (2-5 Yrs) Chennai/coimbatore (after-sales/customer Service)

4 weeks ago

Chennai Tamil Nadu Coimbatore Tamil Nadu, India BLM GROUP OF COMPANY Full time

Job descriptionCustomer Support ExecutiveExperienced candidates Qualification any degree 1 Day Rotational WeekoffSalary 15000 to 45000 Work Location chennai Customer Support Executive in Chennai - BPO Sector Job descriptionJoin our dynamic BPO team as a Customer Support Executive in Chennai We re looking for enthusiastic individuals to handle customer interactions resolve queries and provide exceptional support This role is ideal for candidates from Chennai TN with excellent communication skills and a customer-first mindset Job DetailsLocation chennai Tamil NaduOffice Timings 10 00 AM to 7 00 PMKey Responsibilities- Manage inbound and outbound calls to assist Madurai customers with their queries and concerns - Provide accurate and timely resolutions to customer issues while ensuring high levels of customer satisfaction - Document all interactions and follow-up actions in the system - Collaborate with internal teams to address customer complaints effectively - Maintain a positive and professional demeanor during customer interactions - Meet performance metrics including quality efficiency and response time Requirements- Any Graduates from Chennai - Previous BPO or customer service experience is an advantage but not mandatory - Excellent verbal and written communication skills in Malayalam - Strong problem-solving abilities and customer-oriented approach - Proficiency in using computers and customer support software tools - Competitive salary and performance incentives - Comprehensive training and career development opportunities in Chennai - Supportive and inclusive work environment - Health benefits and paid time off This is your chance to join a leading BPO and make a real impact by delivering exceptional customer service Language Known Speak to Malayalam PH 7845439029 ref updazz com

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