Investigator Payment Associate

Investigator Payment Associate - India Chennai - Hybrid Office-Based ICON plc is a world-leading healthcare intelligence and clinical research organization We re proud to foster an inclusive environment driving innovation and excellence and we welcome you to join us on our mission to shape the future of clinical development At ICON it s our people that set us apart Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients lives Our Own It culture is driven by four key values that bring us together as individuals and set us apart as an organisation Accountability Delivery Collaboration Partnership and Integrity We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point In short to be the partner of choice in drug development That s our vision We re driven by it And we need talented people who share it If you re as driven as we are join us You ll be working in a dynamic and supportive environment with some of the brightest and the friendliest people in the sector and you ll be helping shape an industry We are now hiring Investigator Payment Associate in Chennai location and looking for highly dynamic and professionally sound aspirants like you The role o To support the Investigator Payments team with set up and maintenance of ICON s investigators payments as appropriate o To support team lead and be the main point of contact for issue customer concern in the absence of a more senior member of IPG team o To positively chip in to the IP group by seeking to continuously improve their job performance and knowledge of IPG systems and processes o To support Clinical staff in executing accurate timely and efficient investigator payments in accordance with investigator contract Clients - Delivery to Customers Building Relationships o Communicate effectively with investigative site personnel and or ICON or Sponsor Clinical Project Managers regarding payment inquiries and handling their expectations accordingly o Liaise with all other ICON departments such as Clinical PTS IT Finance legal and contracts to ensure payment queries are speedily resolved o To effectively build and maintain a productive working relationship with the Clinical teams and other ancillary department staff to effectively handle their needs and expectations in relation to payments You will need o Minimum of 2 years relevant work experience preferred or has proven aptitude necessary to execute this role o Ability to liaise successfully with all levels of management at ICON vendors and clients o Good working knowledge of PC applications Excel Word Outlook and Access o Excellent organizational administration and problem solving skills o Excellent written and verbal communication skills o Excellent Customer Relationship Management skills Ability to easily adapt to dynamic environment working to strict deadlines and targets o Good numerical ability an advantage o Bachelor s degree or local equivalent in a related field Benefits of Working in ICON Our success depends on the quality of our people That s why we ve made it a priority to build a culture that rewards high performance and nurtures talent We offer very competitive salary packages And to keep them competitive we regularly benchmark them against our competitors Our annual bonuses reflect delivery of performance goals - both ours and yours We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead But beyond the competitive salaries and comprehensive benefits you ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment All qualified applicants will receive equal consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please let us know through the form below What ICON can offer you Our success depends on the quality of our people That s why we ve made it a priority to build a diverse culture that rewards high performance and nurtures talent In addition to your competitive salary ICON offers a range of additional benefits Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family Our benefits examples include Various annual leave entitlements A range of health insurance offerings to suit you and your family s needs Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead Global Employee Assistance Programme TELUS Health offering 24-hour access to a global network of over 80 000 independent specialised professionals who are there to support you and your family s well-being Life assurance Flexible country-specific optional benefits including childcare vouchers bike purchase schemes discounted gym memberships subsidised travel passes health assessments among others Visit our to read more about the benefits ICON offers At ICON inclusion belonging are fundamental to our culture and values We re dedicated to providing an inclusive and accessible environment for all candidates ICON is committed to providing a workplace free of discrimination and harassment All qualified applicants will receive equal consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please let us know or submit a request Interested in the role but unsure if you meet all of the requirements We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles Are you a current ICON Employee Please click to apply