High Salary) Servicenow Csm Developer

1 day ago

Indore, Madhya Pradesh, India Alphanext Technology Solutions Full time

About AlphanextWelcome to Alphanext a leading provider of talent solutions headquartered in London with operational bases in Pune and Indore With a strong focus on the global technology community we are dedicated to connecting exceptional talent with innovative organizations around the world Are you passionate about delivering world-class customer service experiences through cutting-edge solutions Join us at Alphanext Technology Solutions where innovation meets opportunity We re looking for a skilled ServiceNow Technical Consultant with deep expertise in CSM Customer Service Management to drive transformation for our global clients What We re Looking For Specialized Expertise in ServiceNow CSM 3-5 years of hands-on experience with the CSM module is a must A strong understanding of ITSM will give you an added advantage UI Builder Expertise Experience with UI Builder is a plus You ll help create seamless user-friendly interfaces that enhance customer journeys Technical Mastery Proficient in JavaScript UI Policies UI Actions Workflows Business Rules Client Scripts Script Includes and ACL ServiceNow Development Integration Extensive experience in the development implementation and integration of ServiceNow solutions including SOAP and RESTful APIs Hands-on Experience with ServiceNow Modules You ve worked with ITSM CSM and Service Portal You ve handled multiple integrations and have experience in Agent Workspace Virtual Agent and instance upgrades patching System Optimization Ability to identify deficiencies and recommend continual service improvements for optimized workflows Integration Innovation Knowledge of integrating ServiceNow with monitoring tools OpenFrame CTI technology NOW Experience UI Framework JMS integrations and internationalization i18n Additional Knowledge Basic understanding of ServiceNow s Machine Learning Predictive Intelligence capabilities and MID Server setup is a plus What You ll Do Deliver tailored ServiceNow solutions to enhance customer service management and drive operational excellence Collaborate with cross-functional teams to ensure seamless integration and continuous improvement of ServiceNow implementations Lead or participate in system upgrades patching and support initiatives to keep systems secure and up-to-date Create user-friendly interfaces and optimize workflows to improve overall system efficiency and customer experience Why Join Alphanext Technology Solutions At Alphanext we believe in empowering our team to drive digital transformation across industries As a global talent partner we offer you opportunities to work on diverse projects collaborate with some of the brightest minds and contribute to innovative solutions that shape the future Ready to make an impact Apply today and become a part of our growing family at Alphanext Technology Solutions

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