▷ [Immediate Start] VNA Trainer//Communication Trainer//BPO

4 weeks ago

Chennai, India Hiresquad Resources Full time

Urgent Openings in Chennai Looking for Immediate joiners Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Maintain accurate data and MIS as per training BPMS requirements and provide insightful reports on training progress and outcomes. • Foster intra- and inter-function collaboration to support seamless training and operational processes. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Achieve monthly conversion and effectiveness targets, ensuring measurable improvements in training outcomes. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. • Monitor and report improvements, ensuring training initiatives drive positive changes and meet established goals. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume at simmi@hiresquad.in or call at 8467054123

  • VNA Trainer//Communication Trainer//BPO

    4 weeks ago

    Chennai, India Hiresquad Resources Full time

    Urgent Openings in Chennai Looking for Immediate joiners Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams...

  • VNA Trainer//Communication Trainer//BPO

    4 weeks ago

    Chennai, India Hiresquad Resources Full time

    Urgent Openings in Chennai Looking for Immediate joiners Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams...

  • VNA Trainer//Communication Trainer//BPO

    6 days ago

    Chennai, Tamil Nadu, India Hiresquad Resources Full time ₹ 4,00,000 - ₹ 7,50,000 per year

    Urgent Openings in ChennaiLooking for Immediate joinersLeading BPOVNA Trainer//Soft Skills Trainer//Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to...

  • VNA Trainer//Communication Trainer//BPO

    4 weeks ago

    Chennai, India Hiresquad Resources Full time

    Urgent Openings in ChennaiLooking for Immediate joinersLeading BPOVNA Trainer//Soft Skills Trainer//Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to...

  • VNA Trainer//Communication Trainer//BPO

    4 weeks ago

    Chennai, India Hiresquad Resources Full time

    Urgent Openings in ChennaiLooking for Immediate joinersLeading BPOVNA Trainer//Soft Skills Trainer//Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to...

  • VNA Trainer//Communication Trainer//Soft Skills Trainer

    6 days ago

    Chennai, Tamil Nadu, India Hiresquad Full time ₹ 4,00,000 - ₹ 7,50,000 per year

    Urgent Openings in ChennaiLeading International BPOVNA Trainer//Soft Skills Trainer// Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Looking for Immediate Joiners or lesser notice periodRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to evaluate the quality of new hires and...

  • Trainer

    1 week ago

    Chennai, India Trainer in need Full time

    Need a trainer for ed-tech platform to teach FSD, IOT ETHICAL HACKING **Job Types**: Full-time, Regular / Permanent, Fresher, Internship **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Internet reimbursement - Paid sick time Schedule: - Day shift - Morning shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or...

  • Communications Trainer

    2 weeks ago

    Bengaluru, Chennai, India Turiyam Consultancy Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Conduct voice and accent, soft skills, and customer service communication sessions for new hires and existing employees. Evaluate trainees through tests, role plays, mock calls, and real-time feedback to identify improvement areas. Required Candidate profile1 Year of experience as Communication trainer/ Voice and Accent Trainer in BPO or customer service...

  • Process Trainer

    18 hours ago

    Ambattur, Chennai, Tamil Nadu, India Furms Business Solutions Private Limited Full time

    Hiring for Process Trainer - BPO (Banking/Collections) *Graduation mandatory *Excellent communication skills in English *Should have prior min 1yr of experience as a Process Trainer - BPO (Banking/Collections) *Should have a good knowledge in Banking/Collections *Should re ready to work in rotational shift *Rotational week off *Immediate Joining with work...

  • Communication Trainer

    2 days ago

    Chennai, India MH Cockpit Full time

    Job Title: Communication Trainer Location: Chennai, Tamil NaduEmployment Type: Full-TimeAbout the Role:We are seeking a passionate and certified Communication Trainer to join our Chennai team. The ideal candidate should hold a valid IELTS certification and have strong experience in training students for IELTS exams and enhancing their communication skills....