VNA Trainer//Communication Trainer//BPO
4 weeks ago
Urgent Openings in ChennaiLooking for Immediate joinersLeading BPOVNA Trainer//Soft Skills Trainer//Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensurealignment with operational standards.• Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines.• Design and deliver refresher training programs in English, tailored to meet specific needs andoperational requirements.• Innovate training materials by integrating floor requirements and best practices into the trainingcurriculum.• Maintain accurate data and MIS as per training BPMS requirements and provide insightful reports on training progress and outcomes.• Foster intra- and inter-function collaboration to support seamless training and operationalprocesses.• Proactively implement best practices and contribute to value addition across multiple locations.• Attend and successfully complete the mandatory Train-The-Trainer (TTT) program.• Interact with customers as required to gather feedback and address training-related queries.• Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement.• Achieve monthly conversion and effectiveness targets, ensuring measurable improvements intraining outcomes.• Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation.• Mentor and support new trainers to enhance their effectiveness and integration into the trainingteam.• Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within theteam and with the TTBU training team.• Analyze and report training batch performance, identifying areas for improvement andimplementing corrective actions.• Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month.• Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through.• Monitor and report improvements, ensuring training initiatives drive positive changes and meetestablished goals.Key skills & knowledge:• Exceptional verbal and written communication skills in English.• Strong facilitation and presentation skills with a proven ability to engage and motivateparticipants.• Proficient in data handling, interpretation, and management.• Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computerapplications.• Excellent people management and interpersonal skills, with a demonstrated ability to buildand maintain effective relationships.• Strong organizational and time management skills, with the ability to handle multiple tasksand priorities effectively.Interested candidates can share their resume at simmi@hiresquad.in or call at 8467054123
-
VNA Trainer//Communication Trainer//BPO
4 weeks ago
Chennai, India Hiresquad Resources Full timeUrgent Openings in Chennai Looking for Immediate joiners Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams...
-
VNA Trainer//Communication Trainer//BPO
4 weeks ago
Chennai, India Hiresquad Resources Full timeUrgent Openings in Chennai Looking for Immediate joiners Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams...
-
VNA Trainer//Communication Trainer//BPO
7 days ago
Chennai, Tamil Nadu, India Hiresquad Resources Full time ₹ 4,00,000 - ₹ 7,50,000 per yearUrgent Openings in ChennaiLooking for Immediate joinersLeading BPOVNA Trainer//Soft Skills Trainer//Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to...
-
Chennai, India Hiresquad Resources Full timeUrgent Openings in Chennai Looking for Immediate joiners Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication Trainer Role and Key Responsibilities: • Partner with Front Line Recruitment Teams...
-
VNA Trainer//Communication Trainer//BPO
4 weeks ago
Chennai, India Hiresquad Resources Full timeUrgent Openings in ChennaiLooking for Immediate joinersLeading BPOVNA Trainer//Soft Skills Trainer//Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to...
-
Chennai, Tamil Nadu, India Hiresquad Full time ₹ 4,00,000 - ₹ 7,50,000 per yearUrgent Openings in ChennaiLeading International BPOVNA Trainer//Soft Skills Trainer// Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Looking for Immediate Joiners or lesser notice periodRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to evaluate the quality of new hires and...
-
Trainer
1 week ago
Chennai, India Trainer in need Full timeNeed a trainer for ed-tech platform to teach FSD, IOT ETHICAL HACKING **Job Types**: Full-time, Regular / Permanent, Fresher, Internship **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Internet reimbursement - Paid sick time Schedule: - Day shift - Morning shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or...
-
Communications Trainer
2 weeks ago
Bengaluru, Chennai, India Turiyam Consultancy Full time ₹ 4,50,000 - ₹ 9,00,000 per yearConduct voice and accent, soft skills, and customer service communication sessions for new hires and existing employees. Evaluate trainees through tests, role plays, mock calls, and real-time feedback to identify improvement areas. Required Candidate profile1 Year of experience as Communication trainer/ Voice and Accent Trainer in BPO or customer service...
-
Communication Trainer
2 days ago
Chennai, India MH Cockpit Full timeJob Title: Communication Trainer Location: Chennai, Tamil NaduEmployment Type: Full-TimeAbout the Role:We are seeking a passionate and certified Communication Trainer to join our Chennai team. The ideal candidate should hold a valid IELTS certification and have strong experience in training students for IELTS exams and enhancing their communication skills....
-
Communication Trainer
1 day ago
Chennai, India MH Cockpit Full timeJob Title: Communication Trainer Location: Chennai, Tamil NaduEmployment Type: Full-TimeAbout the Role:We are seeking a passionate and certified Communication Trainer to join our Chennai team. The ideal candidate should hold a valid IELTS certification and have strong experience in training students for IELTS exams and enhancing their communication...
