Head of Quality Assurance

Job Description About SAN Automotive SAN Automotive is a leading precision sheet metal manufacturer in India, delivering high-precision components to OEMs and Tier-1 clients, including Maruti Suzuki, Honda, Mahindra Defence, Caparo, JCB, Blue Star, Mitsuba, Escorts, and Kubota. Our facilities are ISO 9001 / IATF 16949-certified, equipped with advanced press lines, welding, CNC fabrication, surface treatment, and assembly capabilities. SAN Automotive is committed to operational excellence, zero-defect quality, and timely delivery for both domestic and global customers. Role Overview We are seeking a seasoned Quality Head to lead and strengthen our quality function across all operations. This is a strategic leadership role, responsible for implementing world-class quality standards, managing audits, driving continuous improvement, handling customer complaints, and mentoring a high-performing QA team. The ideal candidate will bring deep expertise in automotive sheet metal processes, precision components, and assembly operations, with hands-on experience in quality systems, audits, compliance, and defect prevention. Key Responsibilities 1. Quality Management System (QMS) Plan, implement, and sustain IATF 16949:2016 / ISO 9001 quality systems across all departments. Develop, maintain, and audit quality manuals, SOPs, control plans, PFMEAs, and inspection standards. Ensure all process flows, measurement systems, and documentation meet OEM and regulatory standards. 2. Inspection & Compliance Oversee incoming, in-process, and final inspections, ensuring accuracy, traceability, and compliance. Ensure calibration of all instruments and compliance with laboratory standards and testing protocols. Introduce advanced inspection methods such as CMM, 3D scanning, and statistical process control (SPC). 3. Audit & Certification Management Lead internal, customer, and third-party audits. Ensure audit readiness and timely closure of NCRs, CAPAs, and audit findings. Manage IATF / ISO recertification projects, process gap analysis, and system improvements. 4. Customer Quality & Complaint Handling Lead customer complaint resolution, performing structured root cause analysis and driving corrective and preventive actions. Ensure effective communication with OEMs and Tier-1 clients, providing quality updates and reports. Implement systematic tracking of warranty, rework, and field failure data to improve product reliability. 5. Continuous Improvement & Process Excellence Drive Kaizen, 5S, Poka-Yoke, Lean Manufacturing, and Six Sigma initiatives to reduce defects, waste, and rework. Analyze internal rejection trends, scrap, and defect patterns to implement corrective measures. Identify skill gaps and conduct on-the-job training (OJT) for the quality team. 6. Supplier & Material Quality Collaborate with procurement & vendor development teams to ensure material and supplier quality. Conduct supplier audits, capability assessments, PPAP, APQP, and process verification. Ensure incoming material compliance with specifications, including hardness, metallurgy, coatings, and dimensional accuracy. 7. Reporting & Strategic Initiatives Prepare and present quality performance dashboards, defect trend reports, and KPIs to senior management. Lead cross-functional quality projects and strategic improvement initiatives. Implement cost-of-quality reduction programs, minimizing rework, scrap, and warranty claims. Desired Candidate Profile Education: Degree / Diploma in Mechanical, Production, or Metallurgy from a recognized institution. Experience: 20+ years in quality assurance / control in automotive sheet metal manufacturing. Proven track record of leading large QA teams, managing audits, and interacting with OEMs / Tier-1 clients. Deep expertise in pressing, fabrication, welding, plating, assembly, and inspection of automotive components. Key Skills Technical: IATF 16949, ISO 9001, SPC, PPAP, APQP, FMEA, CAPA, root cause analysis, CMM, inspection & calibration, sheet metal fabrication, welding, assembly. Leadership: Team management, mentoring, cross-functional collaboration, continuous improvement, problem-solving. Soft Skills: Strategic thinking, analytical mindset, stakeholder management, communication, process orientation. Why Join SAN Automotive Lead a high-impact quality function in a leading automotive sheet metal manufacturer. Opportunity to drive global-quality standards and process excellence. Work with top-tier OEMs and Tier-1 suppliers, delivering high-precision, zero-defect products. High visibility and strategic responsibility in shaping the future of the company's quality operations. How to Apply Email: [Confidential Information] Phone: +91 95600 59846 (Ms. Sakshi Gupta HR)