Software Delivery Automation

3 weeks ago

Bengaluru India NuStar Technologies Full time

Job Description Position Summary As a member of the Software Delivery Automation team, you will report into the SDA Lead, and be responsible for various SCCM, Intune, and Munki activities. Specifically, in this role you will: - Create deployments (target packages and applications) in SCCM, Intune, and Munki based on requests from deployment and transition managers - Create collections and groups in SCCM and Intune - Monitor package replication status and overall health of SCCM and Intune deployments - Run various reports from SCCM and Intune - Run regular cleanup tasks in SCCM and Intune - Publish software in Windows and Mac stores - Work closely with Product Managers, Service Owners, Deployment Managers, Transition Managers, and other deployment-specific stakeholders - Identify deployment failures and work with the appropriate team(s) (e.g. Packaging team, Product Manager, Service Desk) to address and remediate - Provide operational support for Autopilot and application bundles - Monitor health of SCCM and Intune environments and work closely with infrastructure teams to troubleshoot and remediate problems within those environments Analytical/Decision Making Responsibilities - Deliver desktop applications focusing on project deliverables while meeting business needs - Meet customer and business needs while ensuring quality results - Select appropriately from applicable standards, methods, tools and applications and use accordingly - Utilize an analytical and systematic approach to problem solving if issues are encountered - Advise on the best technical solutions to minimize deployment risk and increase efficiency - Maintain knowledge on desktop deployment standards Knowledge And Skills Requirements - Excellent written and verbal communication skills must be able to communicate fluently in English both verbally and in writing - Proficiency in SCCM, Intune, Munki, Nexthink, and Autopilot - Good knowledge of Operations, Infrastructure Engineering and functional organizations - Intermediate to advanced Excel skills - Basic knowledge of ServiceNow Other Requirements - Excellent interpersonal skills - Maintain professionalism in all aspects of job performance Walkin at L Centre - Bangalore L-Center, Vydehi RC-1 Block, EPIP Industrial Area, 82, 6th Rd, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066

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