Software Delivery Automation
1 week ago
Position Summary
As a member of the Software Delivery Automation team, you will report into the SDA Lead, and be responsible for various SCCM, Intune, and Munki activities. Specifically, in this role you will:
- Create deployments (target packages and applications) in SCCM, Intune, and Munki based on requests from deployment and transition managers
- Create collections and groups in SCCM and Intune
- Monitor package replication status and overall health of SCCM and Intune deployments
- Run various reports from SCCM and Intune
- Run regular cleanup tasks in SCCM and Intune
- Publish software in Windows and Mac stores
- Work closely with Product Managers, Service Owners, Deployment Managers, Transition Managers, and other deployment-specific stakeholders
- Identify deployment failures and work with the appropriate team(s) (e.g. Packaging team, Product Manager, Service Desk) to address and remediate
- Provide operational support for Autopilot and application bundles
- Monitor health of SCCM and Intune environments and work closely with infrastructure teams to troubleshoot and remediate problems within those environments
Analytical/Decision Making Responsibilities
- Deliver desktop applications focusing on project deliverables while meeting business needs
- Meet customer and business needs while ensuring quality results
- Select appropriately from applicable standards, methods, tools and applications and use accordingly
- Utilize an analytical and systematic approach to problem solving if issues are encountered
- Advise on the best technical solutions to minimize deployment risk and increase efficiency
- Maintain knowledge on desktop deployment standards
Knowledge And Skills Requirements
- Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
- Proficiency in SCCM, Intune, Munki, Nexthink, and Autopilot
- Good knowledge of Operations, Infrastructure Engineering and functional organizations
- Intermediate to advanced Excel skills
- Basic knowledge of ServiceNow
Other Requirements
- Excellent interpersonal skills
- Maintain professionalism in all aspects of job performance
Walkin at
L Centre - Bangalore
L-Center, Vydehi RC-1 Block, EPIP Industrial Area, 82, 6th Rd, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066
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