IND Analyst II GSMS

Posting Description:

Job Title : IND Analyst II GSMS-Content Management

Manage the sales content knowledge sharing workflow to ensure that content is centralized and shared in a brand compliant format enabling colleagues to bring the best of Aon to their clients. ▪ Keep content up to date, relevant and complete, liaising with stakeholders around the business and archiving old content.

▪ Help develop the system and content governance approach
▪ Previous content management experience or knowledge sharing platform desirable

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The content/knowledge manager is responsible for overseeing all knowledge-related activities, including the management, capturing, sharing and accessibility of content/knowledge assets.

▪' He/she is required to work alongside stakeholders, internal and external, to promote and optimize the usage of the organization’s knowledge assets.

▪ As a Knowledge Manager, you will help define the content/knowledge management strategy.

The role will focus on developing, auditing, and maintaining high quality content for client facing colleagues.

▪ Encouraging a culture of knowledge-sharing and collaborative workflow among departments and project teams

▪ Ensuring that employees are sure of the content/knowledge management processes, including the purpose of doing so, through accurately and helpful documentation of processes.

▪ Making sure that the right Content/knowledge goes to the right people, and that this information is promptly applied to business activities

▪ Helping capture new Content/knowledge with the usage of Oracle Content management (OCM) and Oracle Sales Accelerator

▪ Monitor progress and learning processes by keeping track of engagement, project outcomes and other metrics

▪ Providing relevant coaching, training and support to champion a knowledge management culture

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Skills and experience that will lead to success

Minimum of 1-2 years experience is desirable.
▪ Good organizational skills
▪ Self-motivated with confidence to work largely unassisted once trained
▪ Experience of content management and/or knowledge sharing platform preferred
▪ Knowledge of financial or professional services preferred
▪ Clear communication and presentation skills
▪ Good interpersonal skills
▪ Strong problem-solving skills with ability to provide insight and recommendations

Strong adherence to timelines
▪ Good listening skills
▪ Pro-actively support other teams, and colleagues, explore synergies and share knowledge
▪ Must possess “can-do” attitude

Proficiency in the use of Microsoft Office Suite
▪ Knowledge of Oracle suite of products desirable
▪ Knowledge of Oracle content management (or other best in class CMS, such as Adobe DAM) highly desired

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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