Process Coordinator Cum Crm

4 weeks ago

Panchkula HR IN Upcountry Decor Pvt LTD Full time

Job Summary We are looking for a Process Coordinator cum CRM Executive who will manage end-to-end coordination between clients internal teams vendors and management The ideal candidate must be proactive organized confident and excellent at communication This role is a combination of project coordination client relationship management ensuring timely updates smooth processes and professional communication at every stage Key ResponsibilitiesProcess Coordination Coordinate with internal teams vendors architects and stakeholders for project updates Maintain project documents follow-up sheets schedules and progress reports Ensure timely completion of tasks through structured follow-up and tracking Report daily weekly updates to management in an organized manner Prepare checklists timelines and project trackers on Excel Google Sheets Identify delays bottlenecks and escalate important matters when required Client Relationship Management CRM Act as the primary point of contact for clients Share timely updates progress reports and information professionally Maintain and update the client database feedback communication logs and project records Handle queries concerns and issues calmly and confidently Follow up on requirements approvals payments and project milestones Support lead nurturing and follow-up activities for business development Education Graduate in any discipline B A B Com BBA BCA B Tech or equivalent Core Skills Strong verbal and written communication English Hindi Excellent coordination and follow-up ability Good interpersonal and client handling skills Basic to intermediate knowledge of MS Office Word Excel PowerPoint Ability to prepare trackers reports timelines and follow-up sheets Who Can Apply Freshers with excellent communication and a learning mindset Candidates with 1-3 years of experience in CRM coordination MIS or support roles Candidates who are proactive responsible and willing to take ownership What We Expect From You Positive professional attitude Strong organisational habits Willingness to learn and take responsibility Commitment towards tasks and timelines Ability to maintain healthy communication with clients teams Job Types Full-time Fresher Pay 14 000 00 - 17 000 00 per month Benefits Cell phone reimbursement Paid time off Work Location In person

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