Hostess (female)

4 weeks ago

Cavelossim GA IN Holiday Inn Full time

Hostess Greeting clients Greeting guests as they arrive makes a great first impression and helps them feel more at home Coordinating check-ins and check-outs Guest relations managers help the front desk operate smoothly to ensure timely check-ins and check-outs They also coordinate luggage collection and storage and oversee front desk financial transactions Informing guests about hotel amenities This includes pool spa and other amenities like breakfast and dining options Recommending off-site amenities These amenities may include tourist areas and dining and shopping establishments Overseeing employees This includes front desk receptionists and concierges Room preparation Guest relations managers ensure rooms are ready for guests before their arrival and check-in Handling complaints Things don t always run smoothly so it s a guest relations manager s job to handle and resolve complaints and then follow up to make sure everything s back on track Taking care of guests with special needs This includes disabled guests the elderly children and VIPs Communication Guest relations managers are responsible for maintaining open lines of communication between staff and guests Management This includes overseeing other guest relations team members including receptionists concierges housekeepers and wait staff This also involves assessing employee performance Fielding feedback This includes reviewing guest feedback whether at the hotel or online and implementing methods for improvement Job Types Full-time Permanent Pay Up to 17 000 00 per month Benefits Food provided Provident Fund Application Question s Where are you based When can you come for personal interview How soon can you join How many years have you worked as Hostess in restaurants Our duty shift is 12 pm to 11 pm that is fixed Do you agree to it Work Location In person

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