Emergency Call Enhanced Support

Emergency Call Enhanced Support L3 - Chennai Proactive Identification Monitoring and Reporting of Emergency Calls from NetScout Splunk and Tracing tools Deep Dive Investigation and analysis of Volte Emergency calls failures Must have deep knowledge of Volte IMS 4g-5g Packet Core nodes and Call flows Must have working experience to pull out traces and conduct...

Line Manager: Core ManagerJob title: CPD Operations EngineerJob Abbreviation: CPD L3 Engineer for Emergency (000) desk support EngineerJob Family: CPD Operations Engineer – L3Enhanced E000 support: · Trigger Welfare Checks - Share details of failed E000 call attempts (MSISDNs) with the Care team to enable timely welfare checks for impacted customers. ·...

Job title - CPD Operations EngineerLocation - ChennaiJob Type - Ongoing Contract/ FTCJob Profile DefinitionEnhanced E000 SupportTrigger Welfare Checks - Share details of failed E000 call attempts (MSISDNs) with the Care team to enable timely welfare checks for impacted customers.Actively engage with Care team stakeholders ensuring safety for the impacted...

Job title - CPD Operations Engineer Location - Chennai Job Type - Ongoing Contract FTC Job Profile Definition Enhanced E000 support Trigger Welfare Checks - Share details of failed E000 call attempts MSISDNs with the Care team to enable timely welfare checks for impacted customers Actively engage with Care team stakeholders ensuring safety for the impacted...

Key Responsibilities:Respond promptly to emergency calls and provide basic and advanced life support (BLS/ALS)as required.Assess patient condition, record vital signs, and administer first aid or emergency medical treatment.Safely transport patients to the appropriate healthcare facility while ensuring continuous monitoring.Assist doctors and nurses in...

Job Description Job Title: Emergency Desk Engineer L2 Location: Chennai Role Overview The Emergency Desk Engineer (L2) is responsible for monitoring, analyzing, and managing emergency alarms, network performance KPIs, and critical incidents across telecom infrastructure. This role involves coordinating with L2 domain teams, Incident Managers, and Delivery...

Job Title:Emergency Desk Engineer – L2Location:ChennaiRole OverviewTheEmergency Desk Engineer (L2)is responsible for monitoring, analyzing, and managing emergency alarms, network performance KPIs, and critical incidents across telecom infrastructure. This role involves coordinating with L2 domain teams, Incident Managers, and Delivery Leads to ensure...

**Respond swiftly to emergency calls and administer emergency first aid and life support for the patient until they reach the hospital**. Provide prehospital emergency care such as bandaging wounds, treatment of shock and controlling bleeding. Paramedics provide specialist care and treatment to patients who have been involved in accidents, emergencies or...

Reporting to ER HOD and collecting the brief notes for the day, to implement - Taking over and handing over duty - Receiving day & night reports - Checking and taking over all the records, equipment’s and items - Checking the ambulance, the following Ambulance, daily inspection, break light, records, siron, wash basin, bio medical, equipment, medicine, and...

Responsibilities: Customer Support: Provide prompt and efficient customer support via phone calls, addressing customer inquiries, issues, and concerns. Call Handling: Handle incoming and outgoing customer calls professionally and courteously, ensuring a positive customer experience. Issue Resolution: Listen actively to customer issues, identify problems,...