Tele Caller Inbound Outbound Calls Jobs Opening in ShopSe Digital Finance at Sakinaka, MumbaiLess

Job Summary:We are looking for a dynamic and customer-oriented Tele caller to join our team. The ideal candidate will be responsible for handling both inbound and outbound calls to assist customers, resolve queries, promote products or services, and generate leads or sales as needed. Strong communication and interpersonal skills are a must.Key Responsibilities:Handle inbound calls and assist customers with their inquiries, complaints, or service requests.Make outbound calls to potential or existing customers to inform them about products, services, or promotional offers.Maintain accurate records of customer interactions and update the CRM system regularly.Follow communication “scripts” when handling different topics.Identify customers’ needs, clarify information, research every issue, and providesolutions or alternatives.Meet daily/weekly/monthly targets for number of calls made, leads generated, or sales closed (as applicable).Ensure customer satisfaction by providing professional and courteous service.Escalate complex issues to senior team members or supervisors when required.Adhere to company policies, quality standards, and compliance regulations.Requirements:Education: Minimum GraduateExperience: 0–2 years of experience in tele calling, customer service, or a related field (Freshers can also apply)Skills:Excellent verbal communication in [languages, e.g., English, Hindi, etc.]Good listening skills and ability to handle objectionsBasic computer knowledge and data entry skillsAbility to work under pressure and meet targetsPreferred Attributes:Positive attitude and patience while handling different types of customersPrevious experience in BPO / call center / telesales will be an added advantageAbility to learn about products/services and describe/explain them to prospectsMore information about this Tele Caller Inbound Outbound Calls JobPlease go through the below FAQs to get all answers related to the given Tele Caller Inbound Outbound Calls jobWhat are the job requirements to apply for this Tele Caller Inbound Outbound Calls job position? Ans: A candidate must have a minimum of 0 to 2 year experience as an Tele Caller Inbound Outbound Calls What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Tele Caller Inbound Outbound Calls is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Tele Caller Inbound Outbound Calls position? Ans: There are immediate 1 job openings for Tele Caller Inbound Outbound Calls in our Organisation. B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate