
▷ Only 24h Left: Head Of Customer Service
4 days ago
Role Overview Results-oriented leader responsible for managing end-to-end after-sales service operations. Focus on driving customer satisfaction, streamlining service processes, managing large teams, and implementing strategic initiatives to enhance service delivery and operational efficiency. Key Responsibilities - Lead and oversee all after-sales service operations across multiple touchpoints. - Manage 75+ employees, 2,000+ field technicians, and 350+ service centres. - Develop and implement service strategies for CSAT, TSAT, PSAT, Revenue, policies, and processes. - Monitor SLAs to ensure timely resolution of customer issues. - Collaborate with HR, IT, Finance, SCM, QA, and R&D for smooth operations. - Manage spare parts inventory, demand planning, and vendor coordination. - Drive process improvement through data analysis and customer feedback. - Deliver technical training for service engineers and support new product launches. - Build strong customer relationships and enhance brand loyalty. Technical Skills CRM, After-Sales Service, Service Operations, Inventory Management, SLA Management, SAP, Demand Planning, Process Improvement Core Competencies Customer Service Excellence, Operational Process Improvement, Strategic Planning & Execution, Team Leadership & Development Soft Skills Leadership, Communication, Customer Focus, Problem-Solving, Analytical Thinking, Strategic Thinking Qualifications - Engineering Graduate/Postgraduate in Business Administration, Operations, or related field (preferred). - 10–15+ years of experience in customer service/after-sales operations. - Proven record in managing large-scale service networks and driving operational excellence.
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Only 24h Left: Head Branding
4 weeks ago
Chennai, India Cheran Group of Companies Full timeJob Description Skills: Brand Strategy, Digital Marketing, Campaign Management, Social Media Management, Growth Marketing, Lead Generation, Job Overview The Head of Branding & Marketing at Cheran Group Of Companies will lead and strategize comprehensive branding and marketing initiatives to enhance the institution's value proposition. This is a full-time,...
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Only 24h Left: National Sales Head
2 hours ago
Chennai, India Cuatro Labs Full timeJob Description Company Description Cuatrolabs Pvt. Ltd. | Crafted Engineered Formulated Role Description This is a full-time on-site role for a National Sales Head located in Chennai. The National Sales Head will be responsible for developing business plans, overseeing and managing sales teams, driving channel sales, and executing sales and marketing...
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Intern - Customer Laboratory Services
2 weeks ago
Chennai, India Kemin Full timeOverview: **Location: Chennai** **Criteria: Only Freshers** **Position Objective**: - Provide lab service to our customers and help in the development of business activities. **Responsibilities**: - Working environment will be the Laboratory - Responsible for performing routine feed and related sample analysis - Follow SOP’s and perform the test...
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Intern - Customer Laboratory Services
2 weeks ago
Chennai, India Kemin Full timeOverview: **Location: Chennai** **Criteria: Only Freshers** **Position Objective**: - Provide lab service to our customers and help in the development of business activities. **Responsibilities**: - Working environment will be the Laboratory - Responsible for performing routine feed and related sample analysis - Follow SOP’s and perform the test...
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Only 24h Left! Category Head
2 days ago
Chennai, India Ninjacart Full timeNinjacart - Pioneer. Challenge Yourself. Create Better Lives. Ninjacart is a pioneer in agritech. We believe in fostering a culture of innovation. We develop professionals who pioneer new ideas, simplify customer experiences, and impact the lives of millions. Our employees take complete ownership and truly belong. Ninjacart is India's leading agri-platform,...
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Services Specialist
4 weeks ago
Chennai, Tamil Nadu, India GE Vernova Full timeSummary Based at GE Vernova Power Conversion Chennai site the Services Specialist role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment You will be able to leverage your technical knowledge to directly support customer through commissioning maintaining servicing of Power Conversions...
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Only 24h Left! Customer Care Executive
4 weeks ago
Chennai, India Tripate Full timeLocation: Saligramam, Chennai Salary: ₹20,000 – ₹25,000 per month About the Role We are looking for a Customer Executive to join our growing travel company. The ideal candidate will be responsible for handling inbound calls, customer enquiries, and providing clear travel-related information. You will play a key role in convincing customers, handling...
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▷ (Only 24h Left) Customer Care Professional
3 weeks ago
Chennai, India Movate Full timeHi R Haritha, Good day ! Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a...
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▷ [Only 24h Left] Executive - Customer Care
1 week ago
Chennai, India IDP Education Ltd Full timeJob Description About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000...
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▷ [Only 24h Left] Field Service Engineer
1 week ago
Chennai, India Wabtec Full timeIt s not just about your career or job title It s about who you are and the impact you will make on the world Because whether it s for each other or our customers we put People First When our people come together we Expand the Possible and continuously look for ways to improve what we create and how we do it If you are constantly striving to grow you re in...