Only 24h Left Customer Care Executive

3 weeks ago

Chennai, India Tripate Full time

Location: Saligramam, Chennai

Salary: ₹20,000 – ₹25,000 per month

About the Role

We are looking for a Customer Executive to join our growing travel company. The ideal candidate will be responsible for handling inbound calls, customer enquiries, and providing clear travel-related information. You will play a key role in convincing customers, handling objections, and closing sales, while ensuring excellent customer service.

Responsibilities

- Handle inbound customer calls and respond to travel-related enquiries.
- Provide detailed information about travel services, visa assistance, group tours, and packages.
- Convince and convert leads into confirmed bookings.
- Identify customer needs and provide appropriate solutions.
- Maintain call records, enquiry follow-ups, and ensure customer satisfaction.
- Support the team with problem-solving and quick resolution of customer issues.

Requirements

- Minimum 1–2 years experience in customer service / call center / sales.
- Strong skills in convincing, upselling, and customer handling.
- Good problem-solving attitude and ability to handle pressure.
- Must be fluent in English and Telugu (additional languages are a plus).
- Excellent communication, listening, and interpersonal skills.
- Should be willing to work from our office at Saligramam, Chennai.

What We Offer

- Competitive salary of ₹20,000 – ₹25,000 per month.
- Performance-based incentives.
- A supportive team environment with career growth opportunities.
- Exposure to the travel and tourism industry.

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