Store Manager

1 day ago

Chennai Tamil Nadu, India PURPLLE Full time

Purplle Operations Purplle s Quick Commerce platform delivers beauty and personal care products with speed and precision Our dark store network is the backbone of this promise with store managers playing a critical role in upholding operational rigor and service excellence Store Managers handle 2 or more dark stores and are directly responsible for execution quality team management and inventory accuracy at the store level Key Job Responsibilities Store Operations Execution Ensure timely picking packing and dispatch of customer orders as per defined SLAs and cut-off windows Maintain store hygiene safety standards and 5S principles across multiple locations Track and resolve operational issues related to picking errors delivery rejections and stockouts People Management Manage store-level manpower pickers loaders associates and delivery staff Prepare daily shift rosters assign duties and ensure smooth staffing across shifts and stores Conduct daily team huddles communicate priorities and provide training on SOPs and tools Inventory and Space Management Conduct daily cycle counts BIN audits and physical vs system stock reconciliations Coordinate timely GRNs and stock putaway and minimize inventory ageing and shrinkage Optimize space utilization layout adherence and bin accuracy Compliance and Safety Implement safety protocols fire drills and equipment usage standards Conduct periodic audits and ensure adherence to standard dispatch and inventory practices Report incidents non-compliance and take corrective actions Reporting and Coordination Share store-level performance updates daily order fill rates and staff attendance with City Lead Report issues and delays proactively and ensure timely resolution with cross-functional teams Coordinate with logistics teams for timely handover of dispatches and return pickups Qualifications Education Graduate in any discipline preferred Operations Logistics or Retail Management Experience 1-3 years of hands-on experience in dark store warehouse retail or e-commerce operations Skills Strong team handling and execution capabilities Attention to detail and process adherence Working knowledge of Excel and familiarity with WMS systems Good communication and problem-solving skills Preferred Skills Experience in a fast-paced environment like Q-commerce grocery delivery or 3PL Exposure to inventory audit store layout and productivity planning What We Offer Fast-track career opportunities in a fast-evolving category Hands-on ownership and decision-making freedom Recognition for performance and operational innovation

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