Operations Specialist

1 week ago

Delhi India MiM-Essay Full time

Job Description

We are seeking a proactive and detail-oriented operations specialist (business development focus) to join our team. This hybrid role requires a balance of business development, partner engagement, client support, and operational oversight. The candidate will also be involved in managing and enhancing our GMAT/GRE question bank and academic resources, making this position ideal for someone with both strong communication and quantitative skills.

Key Responsibilities

- Business development & partner management:
- Build and maintain relationships with BD partners and stakeholders.
- Regularly connect with partners to discuss lead status, conversion updates, and growth opportunities.
- Collaborate with internal teams to align BD strategy with organizational goals.
- Client support & post-application journey:
- Engage with clients post-application to provide ongoing assistance and support.
- Address queries, track client progress, and ensure a seamless customer experience.
- Collect client feedback to improve processes and services.
- Data management & verification:
- Perform lead and data verification to ensure accuracy and reliability.
- Generate insights from data to improve operational efficiency and BD effectiveness.
- Academic content & quantitative tasks:
- Understand the GMAT/GRE exam structure and contribute to the creation, review, and enhancement of our question bank.
- Identify and correct errors, improve explanations, and maintain academic quality.
- Expand academic resources by researching and adding new, high-quality content.

About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

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