Operational Process Analyst 18/08/2025

Operational Process AnalystDescription -Job Summary This role is responsible for executing operational processes analyzing existing sales cycle processes maintaining accurate documentation and collaborating with cross-functional teams to implement enhancements The role engages with customers to enhance satisfaction and handles critical processes like pricing analysis and invoicing The role utilizes business applications for data analysis ensures accuracy in deliverables and undergoes training to enhance skills Responsibilities Executes processes such as configuration quote pricing analysis bid support revenue recognition invoicing or organizational sales reporting Analyzes existing operational processes across the sales cycle to identify inefficiencies and areas for improvement Creates and maintains process documentation including standard operating procedures SOPs while ensuring the accuracy of data Collaborates with cross-functional teams to develop and implement process improvements monitoring and measuring the effectiveness of implemented changes Manages projects related to process improvement initiatives developing project plans timelines and budgets Engages with customers and stakeholders to understand their concerns and improve processes to enhance customer satisfaction Utilizes business applications to create insightful analyses and reports for informed decision-making Ensures accuracy and completeness when compiling work and presenting final deliverables to stakeholders Provides training on new processes and procedures communicating changes and updates effectively to all relevant stakeholders Stays updated with industry regulations and best practices to ensure that processes adhere to relevant regulatory and compliance standards Education Experience Recommended Four-year Degree in Sales Marketing Business Administration or any other related discipline or commensurate work experience or demonstrated competence Typically has 0-2 years of work experience preferably in sales operations management project management process improvement or a related field Preferred Certifications Certified Sales Operations Professional CSOP Knowledge Skills Accounting Agile Methodology Auditing Automation Business Operations Business Process Business Requirements Change Management Continuous Improvement Process Data Analysis Finance Key Performance Indicators KPIs Lean Manufacturing Lean Six Sigma Process Improvement Project Management SAP Applications Six Sigma Methodology Supply Chain Workflow Management Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact Scope Impacts own work and acts as a team member by providing information analysis and recommendations in support of team efforts Complexity Learns to apply basic theories and concepts to work tasks Disclaimer This job description describes the general nature and level of work performed in this role It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc These may be subject to change and additional functions may be assigned as needed by management Job - Sales OperationsSchedule - Full timeShift - No shift premium India Travel -Relocation -Equal Opportunity Employer EEO -HP Inc provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law s Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested This information is provided voluntarily The information obtained will be kept in strict confidence If youd like more information about HPs or your EEO rights as an applicant under the law please click here