Gift Shop Manager

15 hours ago

Idukki KL IN Bharat Mata Ventures Pvt Ltd Full time

The Sales Manager will be responsible for overseeing and managing the Gifts Novelties spices toys shops inside the adventure park The role involves ensuring smooth daily operations driving sales implementing merchandising strategies managing staff maintaining inventory and ensuring an excellent customer experience Key Responsibilities Develop and implement sales strategies to achieve revenue targets for gift and novelty shops Supervise day-to-day shop operations ensuring smooth functioning and compliance with park policies Train motivate and manage shop staff to deliver excellent customer service Monitor inventory levels coordinate with suppliers and ensure timely stock replenishment Introduce new and attractive products relevant to tourists families and children Oversee visual merchandising and shop displays to attract customers Handle customer queries complaints and ensure high customer satisfaction Analyze sales performance prepare reports and present improvement strategies to management Coordinate with the marketing team for promotions discounts and festive offers Ensure proper cash handling billing accuracy and adherence to company policies Qualifications Experience Bachelor s degree in Business Administration Sales Marketing Retail Management preferred 3 years of proven experience in retail sales preferably in gifts novelties souvenirs or tourism-related retail Strong leadership and team management skills Excellent communication negotiation and interpersonal skills Knowledge of retail operations merchandising and customer service standards Basic proficiency in MS Office Excel Word PowerPoint Ability to work in a fast-paced tourist-driven environment Fluency in English and Malayalam Hindi Tamil added advantage Job Type Full-time Pay 20 000 00 - 25 000 00 per month Benefits Food provided Experience B2B sales 2 years Preferred Work Location In person

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