Sr. Techops, Platform Engineering

About the Role Grade Level for internal use 10Responsibilities and Impact The TechOps team works closely with a highly competent Client Services team and the core project teams to resolve client issues and improve the platform Our work helps ensure that all products are provided a high-quality service and maintaining client satisfaction The Impact This is an extremely critical role to help affect positive client experience by virtue of maintaining high availability of business-critical applications What s in it for you The role provides for successful candidate to have Opportunity to interact and engage with senior technology and operations users Work on latest in technology like AWS Terraform Datadog Splunk Grafana etc Work in an environment which allows for complete ownership and scalability What We re Looking For Basic Required Qualifications Candidate should have 5 years of experience in Platform Engineering or Application Support TechOps role Knowledge of cloud technologies like AWS and GCP Candidate needs to be an experienced technical resource Java Python Oracle PL SQL Unix with strong understanding of ITIL standards such as incident and problem management Strong knowledge of SDLC agile methodology CI CD and deployment tools like Gitlab GitHub ADO Knowledge of Networks Database Storage Management Systems services frameworks cloud technologies Ability to understand complex release dependencies and manage them automatically by writing relevant automations Drive and take responsibilities of support and monitoring tools Should have exposure to hands-on fault diagnosis resolution knowledge sharing and delivery in high pressure client focused environment Extensive experience of working on mission critical systems Involve and drive RCA for repetitive incidents and provide solutions Driving excellent levels of service to the business effective management technology strategy development and ownership through defined process Additional Preferred Qualifications Keen problem solver with analytical nature and excellent problem-solving skillset Be able to work flexible hours including some weekends and possibly public holidays to meet service level agreements Excellent communication skills both written and verbal with ability to represent complex technical issues concepts to non-tech stakeholders About S P Global Market IntelligenceAt S P Global Market Intelligence a division of S P Global we understand the importance of accurate deep and insightful information Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence and make decisions with conviction For more information visit What s In It For YouOur Purpose Progress is not a self-starter It requires a catalyst to be set in motion Information imagination people technology-the right combination can unlock possibility and change the world Our world is in transition and getting more complex by the day We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow At S P Global we transform data into Essential Intelligencexc2xae pinpointing risks and opening possibilities We Accelerate Progress Our People We re more than 35 000 strong worldwide-so we re able to understand nuances while having a broad perspective Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it We are changing the way people see things and empowering them to make an impact on the world we live in We re committed to a more equitable future and to helping our customers find new sustainable ways of doing business We re constantly seeking new solutions that have progress in mind Join us and help create the critical insights that truly make a difference Our Values Integrity Discovery PartnershipAt S P Global we focus on Powering Global Markets Throughout our history the world s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals Benefits We take care of you so you can take care of business We care about our people That s why we provide everything you-and your career-need to thrive at S P Global Our benefits include Health Wellness Health care coverage designed for the mind and body Flexible Downtime Generous time off helps keep you energized for your time on Continuous Learning Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs Family Friendly Perks It s not just about you S P Global has perks for your partners and little ones too with some best-in class benefits for families Beyond the Basics From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit Global Hiring and Opportunity at S P Global At S P Global we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills experience and contributions Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets Equal Opportunity EmployerS P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law Only electronic job submissions will be considered for employment If you need an accommodation during the application process due to a disability please send an email to and your request will be forwarded to the appropriate person US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law Pay Transparency Nondiscrimination Provision -IFTECH202 1 - Middle Professional Tier I EEO Job Group Job ID 316335 Posted On 2025-05-29 Location Gurgaon Haryana India