Product Manager – Platform

Job Description Job Description Job Title: Product Manager - Platform & Enablement Location: Chennai Job Type: Full-time About the Role We are seeking a proactive and experienced Product Manager to join our Marketing Effectiveness product team. This hybrid role combines strategic product development with hands-on platform enablement, supporting both the evolution of our analytics products and the operational excellence of our modeling and reporting platform. You will work in a global, multicultural environment, collaborating with product managers, engineers, and analysts to shape product features, resolve platform issues, and ensure seamless user experiences. Your contributions will directly impact on the effectiveness of our marketing analytics solutions and the reliability of our global platform. Key Responsibilities Product Management . Collaborate with cross-functional teams to define product requirements, create epics and user stories, and manage development workflows using Jira. . Design the Marketing Effectiveness platform metrics and reporting for usage monitoring and enhancement . Partner with the team leader in driving product roadmap execution, ensuring alignment with business goals and user needs. . Partner with other product managers and technical teams to deliver high-impact features and enhancements. . Build feedback loops from platform usage to inform product decisions and improve user experience. . Enhance the standard development process and ways of working, working closely with PMO and AI teams to automate the processes and the design system integration. Platform Enablement . Provide advanced support for the modeling and reporting platform, including triaging errors, troubleshooting issues, and guiding users on best practices. . Monitor and maintain platform performance, ensuring timely resolution of incidents in line with SLAs. . Analyze support metrics to identify trends, root causes, and opportunities for automation and process improvement. . Use Python to support data validation, automate tasks, and enhance platform capabilities. . Develop and maintain support documentation and user guides to enable self-service and knowledge sharing. Qualifications . Bachelor's degree in Computer Science, Information Systems, Data Science, or a related field Master's degree preferred. . 3+ years of experience in product management or platform support roles, ideally within analytics or data-driven environments. . Strong experience with Jira and agile product development methodologies. . Advanced level of Python for troubleshooting and automation. . Excellent analytical, problem-solving, and communication skills. . Experience working in global teams and multicultural environments. . Familiarity with data modeling, reporting platforms, and support operations. Preferred Skills . Experience with machine learning or statistical modeling ecosystems. . Knowledge of REST APIs, SQL, and performance optimization. . Understanding of containerization (Docker/Kubernetes) and cloud-based environments. . Exposure to GenAI tools and automation strategies. Benefits . Competitive salary and benefits package. . Opportunities for professional growth and cross-functional collaboration. . Inclusive and innovative work culture Additional Information Our Benefits - Flexible working environment - Volunteer time off - LinkedIn Learning - Employee-Assistance-Program (EAP) About NIQ NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit NIQ.com Want to keep up with our latest updates Follow us on: | | | Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the