Associate Manager, Web Operations

Summary Within CAST the Web Centralized Design and Authoring team is responsible for centralizing and delivering web services to our brands The Associate Manager Web Operations will support the execution of web projects within various CMS platforms Drupal Nutanix Adobe Experience Manager and coordinate closely with the Web Delivery and Manager-level leads This role will help gather and understand business requirements assist in translating them into platform features and provide operational support for the smooth delivery of projects within the WCDA realm Location - Hyderabad LI Hybrid About the Role Within CAST the Web Centralized Design and Authoring team is responsible for centralizing and delivering web services to our brands The Associate Manager Web Operations will support the execution of web projects within various CMS platforms Drupal Nutanix Adobe Experience Manager and coordinate closely with the Web Delivery and Manager-level leads This role will help gather and understand business requirements assist in translating them into platform features and provide operational support for the smooth delivery of projects within the WCDA realm Key Responsibilities Support the execution of activities in CMS platforms such as Drupal Adobe Experience Manager and Nutanix Assist in authoring editing and organizing content in CMS platforms Assist in coordination with content author teams to integrate forms databases SEO requirements layouts and marketing-driven features Collaborate with IT for site provisioning and domain-related requirements Coordinate with CX for domain definition and records info management for internal registration purposes Assist in gathering content and design-related requirements from various stakeholders Support reviewing intake forms to ensure they align with business requirements Collaborate with team leads to track and deliver backlog items and log product bugs to appropriate teams Maintain clear communication with designers and content authors regarding technical limitations and project changes Support content authors and designers in scoping and managing smaller project timelines and processes Identify and report potential risks and issues to the manager proactively Ensure all work complies with recognized standards and policy requirements Essential Requirements Bachelor s degree in web development computer science marketing or related fields Training or certification in Project Management is an advantage Approximately 5-7 years experience in web operations content management or digital marketing ideally in advertising agencies or similar environments Experience working with CMS platforms such as Drupal Adobe Experience Manager or similar Understanding of website hosting SEO SERM SEO schema website design basic SFMC integration and embedded content Working knowledge of HTML CSS and JavaScript Proficiency in basic content authoring editing and organizing content in CMS Ability to support multiple projects and deliver assigned work accurately and on time Strong problem-solving and communication skills Willingness to learn and adapt to new-generation technologies and trends Gen AI and Agentic AI knowledge is a plus Commitment to Diversity and Inclusion Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities If because of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process or in order to perform the essential functions of a position please send an e-mail to diversityandincl india novartis com and let us know the nature of your request and your contact information Please include the job requisition number in your message Skills Desired Advertising Campaigns Alteryx Analytical Thinking Brand Awareness Business Networking Curiosity Digital Marketing Email Marketing Marketing Communications Marketing Plans Marketing Strategy Media Campaigns Process Documentation Strategic Marketing